Data & Operations Specialist

CertaSite, LLC; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Education & Certification reimburse.

Referral bonuses starting at $1,000

Comprehensive medical plan options,包括d

401K plan with company match

Generous paid time off, paid holidays,

Management opportunities

Company giveaways

Community service and charity involv.

Mission-driven company

Continued growth and expansion intonew

Job summary

CertaSite, LLC is seeking an Operations Support Specialist to execute high-volume data entry, update existing records for accuracy, and respond to Helpdesk queries related to customer data health. You will work both independently and on team projects to maintain data integrity and operational efficiency.

The role requires initiative, reliability, and the ability to communicate with associates to ensure accurate data updates while upholding department quality standards.

Qualifications

• Proficient user of MS Office programs with an emphasis in Excel.
• 2 years of experience in a service industry or like position preferred.

Responsibilities

• Perform high volume repetitive data entry quickly and accurately from a variety of sources into a computer database.
• Respond to Helpdesk queries relating to customer record health, integration issues and general user support
• Set Up of Customer Portal Accounts
• Answer queries related to data or data errors in the system
• Work on existing data to ensure it is accurate
• Review won quotes to validate information is accurate and complete
• Create contracts for approved won quotes
• Maintain a satisfactory level of quality and productivity per department standards
• Entering customers and recurring services for acquisition branches
• Complete any additional assigned task as requested
• Help improve and streamline operations standards and needs as we continue to grow as an organization and acquire new companies

Skills

MS Office

Excel

Job description

CertaSite, LLC is seeking an Operations Support Specialist to execute high-volume data entry, update existing records for accuracy, and respond to Helpdesk queries related to customer data health. You will work both independently and on team projects to maintain data integrity and operational efficiency.

The role requires initiative, reliability, and the ability to communicate with associates to ensure accurate data updates while upholding department quality standards.