Data & Operations Manager, Program Analytics

Research-Foundation-Cun; New York (NY); Hybrid; USD 91,000 - 99,000; Full time

Benefits offered by this job

Hybrid work schedule

RFCUNY Benefits

Job summary

Research Foundation of The City University of New York (RFCUNY) seeks a Manager for Data and Operations at Kingsborough Community College to lead CUNY Beyond implementation. You will design data systems, develop pipelines, and create dashboards to monitor progress and outcomes across the college.

The role emphasizes cross-functional collaboration, data-driven decision making, and continuous program improvement with hybrid in-person and remote work arrangements.

Qualifications

• Bachelor's degree and 2–4 years of experience conceiving and implementing data collection, monitoring, and reporting strategies.
• Experience developing, managing and improving programs or processes within complex work environments.
• Superb verbal and interpersonal communication skills to work with diverse stakeholders.
• Ability to manage multiple projects simultaneously with a focus on continuous improvement.
• Ability to analyze data and draw actionable insights for decision making.

Responsibilities

• Process Creation, Management and Improvement: analyze workflows and launch new processes to fill gaps and improve efficiency.
• Data Collection, Analysis, Display and Reporting: build dashboards and monitor metrics for continuous improvement.
• Cross-Functional Collaboration: work with college stakeholders, CUNY Central Office and external partners.
• Other: perform special projects and other duties as needed.

Skills

Verbal communication

Data analysis

Process improvement

Cross-functional collaboration

Project management

Education

Bachelor's degree

Tools

Airtable

CRMs

LMSs

Data visualizations

Job description

Research Foundation of The City University of New York (RFCUNY) seeks a Manager for Data and Operations at Kingsborough Community College to lead CUNY Beyond implementation. You will design data systems, develop pipelines, and create dashboards to monitor progress and outcomes across the college.

The role emphasizes cross-functional collaboration, data-driven decision making, and continuous program improvement with hybrid in-person and remote work arrangements.