Data Operations Director, Analytics, Governance & Automation

OMDUS OMD USA LLC; United States; On-site; USD 70,000 - 130,000; Full time

Job summary

OMD USA LLC is seeking an Associate Director, Data Operations to lead data governance, BI execution, and operational excellence across media channels. You will bridge Digital Media, Marketing Science, and offshore Data Operations, ensuring high data quality and automation.

The role emphasizes data strategy, cross-functional collaboration, and overseeing data platforms, ETL, and analytics tools. Strong leadership and client-facing experience are essential for this high-impact position.

Qualifications

• 5-7 years’ experience in Data Operations and/or Business Intelligence
• 3-5 years’ experience in digital media data (ad server, digital, search, social, video, offline, etc.)
• 3-5 years’ experience in agile development environments
• 3-5 years’ experience in client-facing work and managing offshore or cross-functional teams
• 4+ years’ experience in data governance and quality processes within data warehousing, ETL, and BI environments
• 5+ years’ experience in business analysis or related disciplines
• In-depth expertise across digital and traditional media channels and handling diverse datasets (paid, owned, etc.)
• Demonstrated ability to diagnose, elevate, and solve complex data quality and operational issues
• Outstanding organizational and project management skills
• Comfort multitasking and adapting to fast-evolving needs
• Superior attention to detail, with excellent verbal and written communication skills
• Proven ability to build relationships across internal teams, vendors, and clients

Responsibilities

• Data Strategy & Governance: Direct the development, implementation, and maintenance of data strategies, quality standards, business rules, and governance processes for diverse client accounts and media channels.
• Project & Process Leadership: Oversee the creation and management of project plans, assign and prioritize tasks, and ensure standardized processes. Facilitates regular status meetings and resolves roadblocks in a fast paced environment.
• Cross-Functional Collaboration: Act as liaison among internal teams, offshore resources, external vendors, and clients. Foster relationships and clearly communicate roles and expectations.
• Data Quality & Problem Solving: Supervise investigation and resolution of data integrity issues, define/implement business rules for data cleansing and QA.
• Technical Solution Oversight: Advise on deploying BI tools, data warehousing, ETL processes, and automation initiatives.
• Team Leadership: Supervise and mentor Managers, Senior Analysts, and Analysts; foster growth-oriented environment.

Skills

Data Operations

Business Intelligence

Agile development

Client-facing

Data governance

Data quality

Project management

Tools

Tableau

PowerBI

Datorama

SQL

Python

ETL tools

Job description

OMD USA LLC is seeking an Associate Director, Data Operations to lead data governance, BI execution, and operational excellence across media channels. You will bridge Digital Media, Marketing Science, and offshore Data Operations, ensuring high data quality and automation.

The role emphasizes data strategy, cross-functional collaboration, and overseeing data platforms, ETL, and analytics tools. Strong leadership and client-facing experience are essential for this high-impact position.