Data Operations Coordinator - Remote Day

New York Botanical Garden; Bronx (ID); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

15 Vacation Days

13 Holidays

12 Sick Days

Health Insurance

401K

Pension Plan

Job summary

The New York Botanical Garden is seeking a Data Operations Coordinator to support the Data Strategies & Operations team. You will handle daily gift processing, reconciliation, and donor records maintenance, ensuring data accuracy and documentation.

This full-time, onsite role reports to the Associate Director, Data Strategies & Operations and includes a standard Mon–Fri schedule with potential for remote day after six months. Salary range $55,000–$60,000 plus benefits.

Qualifications

• Two or more years of experience in data entry, gift processing, records management, database administration support, advancement services, finance operations, or a related administrative/data operations role
• Strong attention to detail and ability to maintain accuracy while managing repetitive, deadline-driven processing work
• Proficiency with databases, spreadsheets, and shared documentation platforms; experience with Raiser's Edge NXT, Siriusware, Unit4, Omatic, or similar systems preferred
• Familiarity with Microsoft Copilot or other AI enabled tools
• Competence with Microsoft Office Suite
• Ability to follow documented procedures, identify exceptions, ask clear questions, and escalate issues appropriately
• Strong organizational skills, sound judgment, and ability to balance daily processing with cross-training and project-support assignments
• Clear, professional communication skills and ability to collaborate with internal partners across Institutional Advancement, Membership, Finance, and related teams
• Commitment to data quality, confidentiality, and continuous process improvement

Responsibilities

• Process daily gifts and membership-related transactions through imports and manual batching, ensuring accuracy, timeliness, and appropriate supporting documentation
• Prepare and support weekly departmental deposit activity, including coordination of supporting documentation and follow-through on routine processing steps
• Assist with reconciliation-related activities, including research, exception and discrepancy handling, and support for ERP-related data review as assigned
• Support ticketing system workflows, digital card processes, and related data quality review, including followup on exceptions and record cleanup
• Maintain constituent and donor records with attention to duplicate management, coding accuracy, gift documentation, and data integrity standards
• Serve as a trained backup for related key daily operations performed by department staff to ensure coverage during absences or peak-volume periods
• Document procedures, update process notes, and participate in cross‑training to support consistent team coverage and operational resilience
• Assist with testing, cleanup, reporting, and project support related to CRM, middleware, ticketing, and other data operations initiatives as needed
• Respond to routine internal questions related to gift and data operations, escalating complex issues to the appropriate team member or manager
• Other related duties as assigned

Skills

Data entry

Attention to detail

Data integrity

Communication skills

Organizational skills

Tools

Raiser's Edge NXT

Siriusware

Unit4

Omatic

Microsoft Office

Job description

The New York Botanical Garden is seeking a Data Operations Coordinator to support the Data Strategies & Operations team. You will handle daily gift processing, reconciliation, and donor records maintenance, ensuring data accuracy and documentation.

This full-time, onsite role reports to the Associate Director, Data Strategies & Operations and includes a standard Mon–Fri schedule with potential for remote day after six months. Salary range $55,000–$60,000 plus benefits.