Data Operations Analyst - Customer Data Platform (CDP)

Dahl Consulting; Minneapolis (MN); On-site; USD 103,000 - 128,000; Part time

Benefits offered by this job

Benefits package

Job summary

Dahl Consulting is seeking a Data Operations Analyst to support its Customer Data Platform (CDP) team in Minneapolis, MN. This contract role focuses on data accuracy, reporting, and governance for marketing and analytics initiatives.

You will develop dashboards, run SQL queries, and partner with engineering, product, and analytics to ensure data reliability and usability across channels.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in data operations, data analytics, BI, or related technical field.
• Hands-on with CDPs, customer identity solutions, audience management, or marketing tech.
• Dashboards built with Power BI or Tableau; strong SQL for large datasets.
• Experience with GCP and BigQuery; data quality monitoring and RCA.

Responsibilities

• Develop and maintain dashboards using Power BI or Tableau.
• Write and run SQL queries to analyze and validate large datasets.
• Monitor data pipelines and flag anomalies or quality issues.
• Document data definitions, rules, and validation procedures.
• Collaborate with engineering, product, and analytics to resolve data issues.

Skills

SQL

Power BI

Tableau

Python scripting

Data quality

Data storytelling

Education

Bachelor's degree or equivalent

Tools

Power BI

Tableau

BigQuery

Google Cloud Platform

Job description

Title: Data Operations Analyst – Customer Data Platform (CDP)

Location: Minneapolis, MN | onsite 4- days per week

Job Type: Contract (3 months)

Compensation: $75.00 - $93.00 per hour (W2)

Industry: Retail

About the Role

Our client, a leading national retailer known for delivering innovative, personalized customer experiences across digital and in-store channels, is seeking a Data Operations Analyst to support its Customer Data Platform (CDP) team. This team plays a critical role in enabling data-driven marketing initiatives, audience insights, customer identity management, and personalization capabilities that enhance customer engagement and business performance. As a Data Operations Analyst, you will work with cross-functional teams including data engineering, data science, product management, marketing, and analytics to ensure the accuracy, reliability, and usability of customer data. This role is ideal for a detail-oriented professional with strong analytical skills, experience working with large datasets, and a passion for improving data quality and reporting processes.

Key Responsibilities

• Develop, update, and maintain operational, audience, and performance dashboards using Power BI or Tableau.
• Write and execute SQL queries to analyze, validate, reconcile, and troubleshoot large datasets.
• Monitor data pipelines and identify anomalies, inconsistencies, or quality issues.
• Investigate data discrepancies, perform root cause analysis, and document findings.
• Partner with engineering, product, and analytics teams to resolve data-related issues.
• Create and maintain documentation including data definitions, business rules, reporting methodologies, and validation procedures.
• Support recurring operational reporting and identify opportunities for automation and process improvements.
• Improve dashboard functionality, reporting efficiency, and overall data accessibility.
• Coordinate with stakeholders to gather requirements, validate outputs, and support project deliverables.
• Contribute to Customer Data Platform initiatives by ensuring timely completion of assigned analysis and reporting activities.

Qualifications Required

• Bachelor's degree or equivalent combination of education and relevant experience.
• Experience in data operations, data analytics, business intelligence, or a related technical field.
• Experience working with Customer Data Platforms (CDPs), customer identity solutions, audience management platforms, or marketing technology ecosystems.
• Hands‑on experience developing and maintaining dashboards using Power BI or Tableau.
• Strong SQL skills with experience querying, analyzing, validating, and reconciling large datasets.
• Experience working with Google Cloud Platform (GCP) and BigQuery.
• Knowledge of data quality monitoring, anomaly detection, and root cause analysis.
• Experience documenting data processes, reporting standards, and operational procedures.
• Strong analytical, problem-solving, and critical‑thinking skills.
• Excellent attention to detail and commitment to data accuracy.
• Ability to work independently while effectively communicating technical findings to both technical and non‑technical stakeholders.

Preferred Qualifications

• Knowledge of customer analytics, loyalty programs, retail analytics, merchandising, or marketing measurement.
• Experience supporting cloud‑based data processing, reporting, and validation workflows within GCP and BigQuery environments.
• Proficiency with Python, scripting, or advanced business intelligence capabilities used to automate reporting and analysis.
• Experience working in Agile environments and collaborating with product and engineering teams.
• Familiarity with collaboration and project management tools such as Jira and Confluence.
• Experience improving reporting processes through automation and workflow optimization.

Benefits

Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.

Equal Opportunity Statement

As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply.