Data Integrity Coordinator, FT Days

El Paso Childrens Hospital Corporation; El Paso (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

El Paso Children's Hospital Corporation is seeking a Patient Access Coordinator to review demographic and insurance data, ensuring completeness and billability. The role requires bilingual English/Spanish communication and familiarity with ICD terminology.

The job emphasizes auditing, training recommendations, and regular reporting to identify and address process improvements. A background in office or customer service supports effective collaboration with teams.

Qualifications

• Two years of office or customer service experience required.
• Knowledge of basic office equipment and computer software.
• Healthcare or financial background preferred.
• Bilingual English/Spanish required.

Responsibilities

• Review reports, registrations, and admissions for demographic and insurance accuracy.
• Maintain audit processes: error type, payer, service line, and associate.
• Provide training recommendations and suggest process improvements.
• Create monthly reports with spreadsheets and graphs to identify training needs.

Skills

Communication

Bilingual English/Spanish

Analytical skills

Office administration

Problem-solving

Computer literacy

Education

High school diploma or equivalent

Medical terminology

ICD coding familiarity

Job description

Under the direction of the Patient Access Supervisor, reviews reports, registrations, and admissions for appropriate demographic and insurance information to ensure that accounts are complete, accurate, and insurance billable. Maintains audit process to include type of error, payer source, service line, and associate. Ensure corrections are performed prior to billing. Communicates audit finding with Patient Access Associates, Patient Access Team Lead and Management. Provides training recommendations and measures process improvement. Creates and delivers monthly reports spreadsheets and graphs to identify training needs. Manages TCE and CM1 records to ensure billing criteria is met in a timely manner. Reviews Outpatient Exception and Alpha Discharge reports and communicates trending patterns to Patient Access Team Lead, Patient Access Supervisor and Patient Access Director.Minimum Position Requirements:Work Experience:Two years office and/or customer service experience required with knowledge of basic office equipment and computer software programs. Healthcare or financial background preferred.Education and Training:High school diploma or equivalent. Training or educational background with medical terminology and familiarity with ICD coding preferred.Skills:Ability to deal tactfully with Employees, patients, visitors and the general public.Basic computer literacy and keyboarding skills required.Effective written and verbal communication skills required.Analytical and problem-solving skills required.Knowledge of commercial and managed care payers and terminology.Bilingual English/Spanish required.