Data Insights & LLM Communications Strategist

Phoenixprsa; Arizona; On-site; USD 120,000 - 160,000; Full time

Job summary

APS is seeking a Data Insights & LLM Communications Strategist to transform complex data and AI-driven insights into actionable recommendations for executive decision-making and planning.

The role strengthens External Communications through market intelligence, media monitoring, and stakeholder analysis, guiding strategic messaging and KPI-focused measurement across AI platforms and LLMS.

Qualifications

• Four-year degree in a relevant field plus ten years in external communications or analytics.
• Applied use of AI tools and LLMS for insights and monitoring.
• Ability to translate complex data into executive recommendations.

Responsibilities

• Lead development of insights by synthesizing data, audience intelligence and external risks.
• Design measurement frameworks with KPIs linked to outcomes and reputation.
• Advance AI and analytics to strengthen insights and predictive analysis.
• Partner with teams and vendors to manage reputational risks and opportunities.
• Collaborate cross-functionally to integrate insights into planning and messaging.
• Drive adoption of AI-enabled workflows and training across communications.

Skills

AI tools

LLMs

Data analytics

Storytelling

Executive communication

Stakeholder analysis

Media analytics

Education

Bachelor's degree in Communications, Public Relations, Marketing, Journalism, Data Analytics

Advanced degree in Communications, Business or Data Analytics

Tools

AI tools

Analytics platforms

Sentiment analysis tools

Job description

Data Insights & LLM Communications Strategist

The Data Insights & LLM Communications Strategist drives strategic communications insights by transforming complex data, emerging trends, and external intelligence into clear, actionable recommendations that support executive decision‑making and organizational planning. Strengthens the External Communications function through market intelligence, stakeholder analysis, media monitoring, and AI‑driven insights, helping position the team as a trusted advisor and strategic partner across the organization.

Leads the evolution of communications measurement by shifting from activity‑based reporting to outcome‑focused performance metrics. Monitors and evaluates APS's presence across artificial intelligence (AI) platforms and large language models (LLMs), providing recommendations that enhance corporate reputation, stakeholder engagement, and the effectiveness of external communication strategies.

• A four‑year Bachelors degree in Communications, Public Relations, Marketing, Journalism, Data Analytics or other job‑related field from an accredited college or university plus ten (10) years of progressive experience in external communications, public relations, media analytics and insights, either working at a corporation or Public Relations agency.
• Applied use of AI tools, large language models (LLMs) and emerging technologies for communications insights, sentiment analysis or narrative monitoring.

Preferred Special Skills, Knowledge or Qualifications:

• Experience designing or evolving communications measurement strategies aligned to business outcomes and assessing reputational risk, media narratives or stakeholder sentiment across digital platforms and AI‑driven information ecosystems.
• Strong storytelling executive communication skills including experience translating complex data and presenting clear insights and recommendations to colleagues and senior leaders.
• Advanced degree in Communications, Business or Data Analytics.

Major Accountabilities

1) Leads the development and ongoing advancement of communications capabilities by synthesizing complex data, audience intelligence and external risks into clear, actionable insights. Monitors and analyzes market trends, stakeholder sentiment, media narratives and emerging external factors to inform communication strategies and executive decision‑making.

2) Designs and implements communications measurement frameworks that define and track key performance indicators (KPIs) aligned to business and reputation outcomes including message effectiveness, narrative influence and stakeholder perception—rather than volume‑based outputs. Establishes standards for consistent measurement and reporting, enabling the translation of communications activities into demonstrated business impact.

3) Advances the use of AI, analytics platforms and emerging technologies to strengthen insights generation, monitoring and predictive analysis. Evaluates and integrates new tools that enhance the organization’s ability to identify trends, assess narrative dynamics and understand APS's viability and presence across AI‑driven platforms and large language models.

4) Partners with communications colleagues and external vendors to identify and assess reputational risks, narrative vulnerabilities and external opportunities that may influence organizational positioning. Leads the development of proactive strategies and action plans to address risks and strengthen stakeholder trust and the effectiveness of mitigation and reputation‑building efforts.

5) Works cross‑functionally within External Communications and with key business partners to integrate insights into planning and decision‑making. Provides data‑driven insight and counsel to communications leaders and stakeholders to inform messaging, positioning and stakeholder engagement strategies. Manages relationships with select external vendors to deliver high‑quality insights and analytics support.

6) Strengthens organizational capability in data‑driven and AI‑enabled communications by driving adoption of tools, evolving workflows and supporting training across the communications function, enabling more consistent and effective use of insights, measurement and emerging technologies.