Data Insights and Tooling Enablement Program Lead

DoorDash; San Francisco (CA); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Equity grants

401(k) with employer matching

Paid parental leave

Health benefits

Job summary

DoorDash’s Talent Acquisition Operations team seeks a Data Insights and Tooling Enablement Program Lead to leverage data and optimize the TA tech stack, delivering actionable insights globally. You will help recruiters become more efficient and informed through robust tooling and reporting.

In the first 90 days, you will audit data sources and tooling capabilities, define critical reporting needs, and partner with stakeholders to drive adoption, governance, and data-driven decision making across

Qualifications

• 3–5 years in data analysis, BI, or tooling enablement, ideally within talent acquisition or HR operations.
• Proven track record translating complex data into clear, actionable insights and influencing decisions.
• Experience with ATS/CRM systems and recruiting technologies like Greenhouse, Workday, Beamery, Eightfold, Gem.
• Experience in project managing technology implementations and driving user adoption.
• Excellent communication and interpersonal skills to explain technical concepts to non-technical audiences.

Responsibilities

• Design and implement robust data solutions for TA performance and opportunities.
• Partner with People Analytics and IT to integrate data sources for a holistic talent pipeline view with dashboards and reporting.
• Identify and recommend tooling optimizations within the TA tech stack to meet business needs.
• Lead evaluation, implementation, and adoption of new TA technologies to improve efficiency and data capture.
• Develop and deliver training programs to empower recruiters to leverage data insights and tools.
• Conduct in-depth analysis of recruiting metrics, identifying root causes of performance fluctuations and strategic adjustments.
• Support data governance to ensure data integrity, privacy, and compliance across TA systems.

Skills

Data analysis

Business intelligence

Tooling enablement

Stakeholder management

Communication skills

Tools

Greenhouse

Workday

Beamery

Eightfold

Gem

Job description

About the Team

The Talent Acquisition Operations (TA Ops) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash's and Wolt's evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally.

About the Role

As a Data Insights and Tooling Enablement Program Lead, you will be instrumental in leveraging data and optimizing our TA tech stack to provide actionable insights and enhance recruiter effectiveness globally. In your first 90 days, you'll focus on auditing our current data sources and tooling capabilities, identifying key pain points, and partnering with stakeholders to define critical reporting and enablement needs. Success in this role will be measured by improved data accessibility, enhanced recruiter efficiency through optimized tools, and the consistent delivery of high-quality, actionable insights. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy through data-driven decisions and effective tool utilization. You will report into the Senior Manager of Recruitment Strategy and Operations on our TAOps team in our People and Culture organization.

You're excited about this opportunity because you will...

• Design and implement robust data solutions to provide actionable insights into talent acquisition performance, trends, and opportunities.
• Partner with People Analytics and IT teams to integrate various data sources (ATS, CRM, HRIS, etc.) for a holistic view of the talent pipeline, providing dashboards and reporting.
• Identify and recommend opportunities for tooling optimization within our TA tech stack (e.g., ATS, CRM, assessment tools), ensuring they meet business needs and enhance recruiter productivity.
• Lead the evaluation, implementation, and adoption of new TA technologies that improve efficiency, candidate experience, and data capture.
• Develop and deliver training programs and resources to empower recruiters and TA professionals to effectively leverage data insights and utilize recruiting tools.
• Conduct in-depth analysis of recruiting metrics, identifying root causes for performance fluctuations and recommending strategic adjustments.
• Support data governance initiatives to ensure data integrity, privacy, and compliance across all TA systems.

We're excited about you because...

• You have a minimum of 3-5 years of experience in data analysis, business intelligence, or tooling enablement, ideally within talent acquisition or HR operations.
• You possess a proven track record of translating complex data into clear, actionable insights and influencing decision-making.
• You demonstrate strong analytical and problem-solving skills
• You have extensive experience with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and other recruiting technologies (e.g., Greenhouse, Workday, Beamery, Eightfold, Gem).
• You have experience in project managing technology implementations and driving user adoption.
• You have excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences and build strong stakeholder relationships.
• You are passionate about leveraging technology and data to solve complex business problems and enhance operational efficiency.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being.

That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here .

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if workin