Data Insights and Tooling Enablement Program Lead

DoorDash High Volume; San Francisco (CA); On-site; USD 136,000 - 200,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave

Wellness benefits

Commuter benefits match

Paid time off & paid sick leave

Medical, dental, and vision benefits

11 paid holidays

Disability & basic life insurance

Job summary

DoorDash is seeking a Data Insights and Tooling Enablement Program Lead to drive data-driven decision-making for Talent Acquisition globally. You will audit data sources, optimize the TA tech stack, and partner with stakeholders to define reporting needs and enablement—delivering actionable insights and improving recruiter efficiency.

You will report to the Senior Manager of Recruitment Strategy and Operations and work on initiatives spanning data governance, tooling optimization, training, and

Qualifications

• You have 3–5 years of experience in data analysis, BI, or tooling enablement, ideally in talent acquisition or HR operations.
• You translate complex data into clear, actionable insights and influence decision-making.
• You demonstrate strong analytical and problem-solving skills.
• You have extensive ATS/CRM experience and other recruiting tech.
• You have project managing technology implementations and drive adoption.

Responsibilities

• Design and implement robust data solutions to provide insights on performance and opportunities.
• Partner with People Analytics and IT to integrate data sources for a holistic talent view.
• Identify opportunities for tooling optimization within the TA tech stack.
• Lead evaluation, implementation, and adoption of new TA technologies.
• Develop and deliver training programs to empower recruiters to leverage data insights.
• Conduct in-depth analysis of recruiting metrics and recommend strategic adjustments.
• Support data governance to ensure data integrity, privacy and compliance.

Skills

Data analysis

BI / analytics

Tooling enablement

ATS experience

CRM experience

Communication skills

Project management

Tools

Greenhouse

Workday

Beamery

Eightfold

Gem

Job description

About the Team

The Talent Acquisition Operations (TA Ops) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash’s and Wolt’s evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally.

About the Role

As a Data Insights and Tooling Enablement Program Lead, you will be instrumental in leveraging data and optimizing our TA tech stack to provide actionable insights and enhance recruiter effectiveness globally. In your first 90 days, you’ll focus on auditing our current data sources and tooling capabilities, identifying key pain points, and partnering with stakeholders to define critical reporting and enablement needs. Success in this role will be measured by improved data accessibility, enhanced recruiter efficiency through optimized tools, and the consistent delivery of high-quality, actionable insights. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy through data-driven decisions and effective tool utilization. You will report into the Senior Manager of Recruitment Strategy and Operations on our TAOps team in our People and Culture organization.

You’re excited about this opportunity because you will…

• Design and implement robust data solutions to provide actionable insights into talent acquisition performance, trends, and opportunities.
• Partner with People Analytics and IT teams to integrate various data sources (ATS, CRM, HRIS, etc.) for a holistic view of the talent pipeline, providing dashboards and reporting.
• Identify and recommend opportunities for tooling optimization within our TA tech stack (e.g., ATS, CRM, assessment tools), ensuring they meet business needs and enhance recruiter productivity.
• Lead the evaluation, implementation, and adoption of new TA technologies that improve efficiency, candidate experience, and data capture.
• Develop and deliver training programs and resources to empower recruiters and TA professionals to effectively leverage data insights and utilize recruiting tools.
• Conduct in-depth analysis of recruiting metrics, identifying root causes for performance fluctuations and recommending strategic adjustments.
• Support data governance initiatives to ensure data integrity, privacy and compliance across all TA systems.

We’re excited about you because…

• You have a minimum of 3-5 years of experience in data analysis, business intelligence, or tooling enablement, ideally within talent acquisition or HR operations.
• You possess a proven track record of translating complex data into clear, actionable insights and influencing decision-making.
• You demonstrate strong analytical and problem-solving skills
• You have extensive experience with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and other recruiting technologies (e.g., Greenhouse, Workday, Beamery, Eightfold, Gem).
• You have experience in project managing technology implementations and driving user adoption.
• You have excellent communication and interpersonal skills , with the ability to explain technical concepts to non-technical audiences and build strong stakeholder relationships.
• You are passionate about leveraging technology and data to solve complex business problems and enhance operational efficiency.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location and market conditions. Base salary is localized according to an employee’s work location. Ranges are market dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental and vision benefits, 11 paid holidays, disability and basic life insurance, family forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$136,000—$200,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, colour, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behaviour (i.e. stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for inbound from August 21, 2023 through December 21, 2023. We resumed using Covey Scout for inbound again on June 29, 2024 and ceased using Covey Scout for inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:https://getcovey.com/nyc-local-law-144.