Data Entry & Service Desk Associate I

People, Technology & Processes; Middletown (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

People, Technology & Processes is seeking a Data Entry Operator I in Newport, RI to provide data entry and administrative support for enterprise infrastructure operations. Responsibilities include entering records, logging help desk calls, and compiling metrics for work orders and services.

The role requires proficiency with data entry and ticketing systems, plus standard office productivity tools, to maintain accurate records and documentation of actions taken.

Qualifications

• Proficiency with data entry, service desk ticketing, and standard office productivity tools.

Responsibilities

• Enter and maintain records in service desk ticket and work order tracking systems.
• Log network help desk calls and open work orders for issues.
• Compile data supporting work order metrics and maintenance service reports.
• Maintain accurate documentation and records of administrative actions.

Skills

Data entry

Service desk

Administrative support

Office productivity

Tools

Ticketing systems

Job description

People, Technology & Processes is seeking a Data Entry Operator I in Newport, RI to provide data entry and administrative support for enterprise infrastructure operations. Responsibilities include entering records, logging help desk calls, and compiling metrics for work orders and services.

The role requires proficiency with data entry and ticketing systems, plus standard office productivity tools, to maintain accurate records and documentation of actions taken.