Data Entry Operator I

People Technology And Processes; Newport (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

People Technology And Processes is seeking a Data Entry Operator I for the NUWCDIVNPT program in Newport, RI. The role focuses on entering and maintaining records, supporting service desk and work order activities, and contributing to daily administrative tasks.

You will log help desk calls, track metrics, and ensure accurate documentation of actions, working in a fast-paced government contractor environment with strict data handling standards.

Qualifications

• Minimum education, years of experience, and skills in accordance with the NUWCDIVNPT labor category description for this position and level.
• Proficiency with data entry, service desk ticketing, and standard office productivity tools.

Responsibilities

• Enter and maintain records in service desk ticket and work order tracking systems.
• Log network help desk calls and open work orders for issues.
• Compile data supporting work order metrics and maintenance service reports.
• Maintain accurate documentation and records of administrative actions.

Skills

Data entry

Service desk ticketing

Office productivity tools

Tools

Service desk ticketing systems

Job description

Job Details: Job Location: (P) - NUWCDIVNPT, Rhode Island - Newport, RI, Position Type: Full Time, Salary Range: Undisclosed, Position Title: Data Entry Operator I

Location: Newport, RI

Clearance required: SECRET

Scope of Work: Provides data entry and administrative support for NUWCDIVNPT Code 104 enterprise infrastructure operations, capturing service desk, help desk, and reporting data used to track network, telephone, and media services activity.

Responsibilities include (but are not limited to):

• Enter and maintain records in service desk ticket and work order tracking systems.
• Log network help desk calls and open work orders for issues.
• Compile data supporting work order metrics and maintenance service reports.
• Maintain accurate documentation and records of administrative actions.

Qualifications:

• Minimum education, years of experience, and skills in accordance with the NUWCDIVNPT labor category description for this position and level.
• Proficiency with data entry, service desk ticketing, and standard office productivity tools.