Data Entry & Reporting Specialist – Customer Ops

NPL Construction Co.; Glendale (AZ); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

401K with Company Match

Employee Stock Purchase Plan with 15% 

Voluntary Life & AD&D Insurance

Short-Term and Long-Term Disability

Vacation/Sick Time and Paid Holidays

Bonus opportunities

Career Development Opportunities

Employee Discounts

Weekly Payroll

Job summary

Centuri is seeking a Customer Reporting Data Entry Operator to ensure accurate, complete, and timely data for field labor reports and work orders. You will report to the Manager of Customer Reporting and act as a SME on policies and customer regulations.

The role emphasizes high-volume data entry, real-time material accuracy, and cross-departmental collaboration to support operational insights and audit readiness. A strong attention to detail and proficiency with MS Office are essential.

Qualifications

• Requires High School Diploma or equivalent.
• Experience with Field Operations (FOMS), Work Management (WMIS), or Customer Management Systems (CMS) in a construction environment.
• Advanced Microsoft Office skills and ability to quickly learn new technologies with high data accuracy.
• Understanding of, or experience in, the natural gas utility industry.
• Ability to manage multiple tasks across several platforms to meet deadlines.

Responsibilities

• Process daily field labor reports and perform high-volume data entry for service and main installations.
• Retrieve and release work orders, logging completed tasks in tracking systems.
• Ensure data entry meets corporate policies and industry standards as a SME.
• Balance inventory levels within the reporting system and maintain real-time material accuracy.
• Generate quarterly reports on completed work orders and corrections for leadership insights.
• Serve as primary contact for internal staff and customer representatives to resolve issues.
• Maintain secure filing systems for audit readiness and accessibility.
• Provide surge support to other teams to maintain business continuity.

Skills

Microsoft Office Suite

Data entry

Attention to detail

Communication

Education

High School Diploma or equivalent

Tools

FOMS

WMIS

CMS

Job description

Centuri is seeking a Customer Reporting Data Entry Operator to ensure accurate, complete, and timely data for field labor reports and work orders. You will report to the Manager of Customer Reporting and act as a SME on policies and customer regulations.

The role emphasizes high-volume data entry, real-time material accuracy, and cross-departmental collaboration to support operational insights and audit readiness. A strong attention to detail and proficiency with MS Office are essential.