Data Entry Pharmacy Technician - Long Term Care

Glenview Professional Pharmacy; Richland Hills (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Glenview Professional Pharmacy in Texas seeks a detail-oriented Pharmacy Data Entry Technician to join our long-term care team. You will accurately process high-volume prescription orders and clarify medication details with facility staff using RedSail Technologies suites (PrimeCare/QS/1, DocuTrack, DeliveryTrack, and PioneerRx).

Ideal candidates have 1+ years in a closed-door LTC pharmacy, strong typing (50+ WPM), excellent communication, and active CPhT certification with State Board

Qualifications

• Active licensure as a Pharmacy Technician with CPhT certification.
• State Board Registration is required.
• Experience with RedSail platforms is preferred.
• 1+ year in LTC or institutional pharmacy environment preferred.

Responsibilities

• Input new prescriptions and refills into PrimeCare/QS/1 with exact dosage forms and directions.
• Use DocuTrack to route digital documents and coordinate with DeliveryTrack for delivery schedules.
• Communicate with nursing facility staff and prescribers to resolve order discrepancies.
• Maintain audit-ready records of communications, prior authorizations, and billing overrides.
• Ensure compliance with state boards, HIPAA, and QA protocols.

Skills

Detail-oriented

Excellent communication

Typing 50+ WPM

Professional phone etiquette

Education

Active State Board of Pharmacy Technician Registration

CPhT certification

Tools

PrimeCare/QS/1

DocuTrack

DeliveryTrack

PioneerRx

Job description

Job Title:

Pharmacy Data Entry Technician (Long-Term Care).

Job Overview:

We are seeking a detail-oriented and articulate Pharmacy Data Entry Technician to join our long-term care pharmacy team. This role is responsible for accurately processing high-volume prescription orders, clarifying medication details with facility personnel, and maintaining meticulous clinical documentation using RedSail Technologies software suites (PrimeCare/QS/1, DocuTrack, DeliveryTrack, and PioneerRx).

Key Responsibilities:

• Prescription Data Entry & Processing: Accurately input new prescriptions, refills, and physician orders into PrimeCare/QS/1, verifying exact dosage forms, SIGs, directions, and facility-specific patient profiles.
• Document & Logistics Workflow Management: Utilize DocuTrack to queue, triage, and route digital prescription documents and clinical communications, while interfacing with DeliveryTrack to track order dispatch, staging, and facility delivery schedules.
• Clear Professional Communication: Serve as a primary point of contact for nursing facility staff, prescribers, and internal dispensing teams to resolve order discrepancies, request prescription renewals, and communicate real-time fulfillment statuses.
• Meticulous Documentation: Maintain clear, audit-ready records of all prescriber communications, prior authorization updates, chart edits, and third-party insurance billing overrides.
• Regulatory Compliance: Maintain full compliance with state board of pharmacy regulations, HIPAA standards, and pharmacy quality assurance protocols across all patient records and electronic orders.

Qualifications & Requirements:

• Licensing: Active State Board of Pharmacy Technician Registration; CPhT certification required.
• Software Experience: Direct experience using RedSail Technologies platforms (PrimeCare/QS/1, DocuTrack, and DeliveryTrack) is strongly preferred.
• Communication Excellence: Outstanding written and verbal communication skills with professional phone etiquette tailored for nursing homes and assisted living personnel.
• Documentation Precision: High typing accuracy and speed (50+ WPM) with rigorous attention to detail and zero tolerance for transcription errors.
• Setting Experience: 1+ years of experience in a closed-door, institutional, or long-term care pharmacy environment preferred.

Working Environment:

This position operates within a non-retail, closed-door long-term care pharmacy focused on delivering accurate medication management and dedicated logistics support to healthcare facilities.