Data Entry Technician- Pharmacy

Americare Senior Living; Cookeville (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Wages on demand

Job summary

Americare Senior Living is seeking a Pharmacy Data Entry Clerk to process medication orders for LTC and ALF facilities, while delivering strong customer service. You will work under the supervision of a licensed pharmacist to ensure accurate record-keeping and compliance with regulations.

Ideal candidates hold PTCB certification and TN registration, with attention to detail and effective communication with nursing facility staff.

Qualifications

• High attention to detail with accurate data entry and order processing.
• Must have PTCB certification and TN registration.
• Ability to communicate with nursing facilities and pharmacists.

Responsibilities

• Process medication orders and maintain computerized records for LTC/ALF facilities.
• Provide customer service to nursing facilities and residents.
• Maintain Docutrak records and notify supervisor of concerns.
• Assist pharmacist with preparing and dispensing medications as directed.
• Maintain patient confidentiality and comply with HIPAA regulations.

Skills

Data entry

Pharmacy data entry

Customer service

HIPAA compliance

Communication skills

Education

PTCB certification

TN registration

Tools

Docutrak system

Job description

Are you looking to have fun while making a meaningful impact in the lives of seniors?

Who We Are

At Americare, our RISING Team Values guide everything we do:

• Respect
• Integrity
• Servant Heart
• Inspire
• Nurture
• Growth

We are proud to make a meaningful impact in the lives of seniors, every single day. Americare communities are more than just workplaces—they are family, where excellence thrives, people are empowered, and fun is part of the culture.

We’ve been consistently certified as a Great Place to Work, ranked on Fortune’s Best Workplaces in Aging Services, and named one of the 2025 Best Senior Living providers by U.S. News & World Report.

Why Join Americare?

• Impactful Work: You can make a difference every day, receive plenty of hugs, and be the one to put a smile on the faces of our residents.
• Supportive Community: You can be part of a compassionate team that truly values teamwork and respect.
• Career Growth: Whether you're a newbie or a seasoned pro, we offer exciting opportunities for you to advance both professionally and personally.
• Fun and Engaging Environment: Work hard and have fun in an inclusive environment where you'll create lasting friendships and experience unforgettable memories.
• Work-Life Balance: Enjoy flexible scheduling options that fit your life.

What We Offer

• Recognition and Appreciation: Truly feel valued with meaningful shout outs and recognition.
• Family Atmosphere: Close-knit community where everyone feels at home.
• Paid Time Off: Enjoy a competitive PTO plan to recharge and relax.
• Daily Access to Wages: Flexibility to access your pay whenever you need it.
• Complimentary Meals: Delicious free meals while you work.
• Tuition Assistance: We support your educational pursuits so you can chase your career dreams!
• Comprehensive Benefits: Health, Dental, Vision, Life Insurance, Short- and long-term disability, and so much more...
• Earn More: Your hard work is rewarded with competitive pay and annual wage increases based on performance.
• 401(k) Plan: Secure your future with company contributions

Take the next step in your career at Americare Senior Living and make a difference today!

Experience Required

Position Summary: Pharmacy data entry which includes processing medication orders and providing customer service to LTC and ALF facilities. May require maintaining computerized records, entry of patient specific information and medical orders and preparing prescriptions under the direction of a pharmacist.

Direct supervisor is the Data Entry Supervisor. Works under the direction of licensed pharmacist.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Obtain and maintain PTCB certification or equivalent
• Monitor Docutrak and obtain current prescriptions to be filled from nursing facilities.
• Contact nursing facilities to note any concerns and to offer customer support.
• Keep Docutrak up to date and notify supervisor if concerns should arise
• Knowledge of procedures required to provide these services to nursing facilities.
• Knowledge of principles and processes for providing customer and person services including needs assessment techniques, quality service standards, and customer satisfaction evaluation techniques.
• Knowledge of laws, government regulations and agency rules which apply.
• Understanding written work related documents. Using mathematics to problem solve.
• Communicating with others in a supportive and functional capacity.
• The ability to read and understand information and ideas presented.
• May be required to assist pharmacist to prepare and dispense medications.
• May be required to prepare prescribed medication and/or prepare labels under the direction of the pharmacist.
• Knowledge of office procedures, computer skills, fax, copier etc.
• Management of E-Kit Systems
• Building positive relationships with nursing facility staff

Critical Functions

Assures smooth and efficient operations processing nursing facility’s resident prescriptions. Ability to handle computer tasks of some complexity and variety in an independent and responsible manner. Ability to work accurately and efficiently with attention to detail while following established protocol. Ability to utilize computer and learn required software as designated by company protocol. Must have communication skills to interact with Pegasus SNF and ALF staff.

Qualifications/ Education/Experience/Skills

Training and Experience:

• Minimal 18 years of age.
• Basic knowledge of data entry and PTCB certification required.
• TN registration
• Detail oriented and ability to maintain accuracy.
• Ability to maintain confidentiality related to facility and residents medical information.

Key Competencies

• Ability to communicate pharmaceutical information and demonstrate professional behavior while adhering to HIPPA regulations regarding confidentiality.
• Perform data entry duties with an eye for detail and accuracy.
• Maintain accurate records; communicate through reports or verbal dialogue to supervisor areas of concern.
• Utilize office technology including computer, software program, copier, etc.
• Display professional and appropriate appearance and behavior at all times p. We offer employees access to wages on demand