Data Entry Pharmacy Technician - Long Term Care

Glenview Professional Pharmacy; Richland Hills (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Glenview Professional Pharmacy is seeking a Pharmacy Data Entry Technician for our Long-Term Care team. The role focuses on accurate order processing, data integrity, and clear communication with facility staff using RedSail platforms including PrimeCare/QS/1, DocuTrack, and DeliveryTrack.

Responsibilities include triaging documents, maintaining audit-ready records, and ensuring HIPAA and state pharmacy regulations are followed.

Qualifications

• Active State Board of Pharmacy Technician Registration (CPhT) is required.
• Direct experience with RedSail Technologies platforms (PrimeCare/QS/1, DocuTrack, DeliveryTrack) preferred.
• Outstanding written and verbal communication with professional phone etiquette for nursing homes.
• High typing accuracy and speed (50+ WPM) with attention to detail and zero transcription errors.
• 1+ year in a closed-door, long-term care pharmacy setting preferred.

Responsibilities

• Enter new prescriptions, refills, and physician orders accurately into PrimeCare/QS/1.
• Use DocuTrack to queue, triage, and route digital prescription documents; coordinate with DeliveryTrack for dispatch.
• Communicate with nursing facility staff, prescribers, and internal teams to resolve order issues and renewals.
• Maintain audit-ready records of prescriber communications, authorizations, and billing overrides.
• Ensure compliance with state board of pharmacy regulations and HIPAA.

Skills

Detail-oriented

Strong communication

Typing 50 WPM

Education

CPhT certification

Tools

PrimeCare/QS/1

DocuTrack

DeliveryTrack

Job description

Job Title:

Pharmacy Data Entry Technician (Long-Term Care).

Job Overview:

We are seeking a detail-oriented and articulate Pharmacy Data Entry Technician to join our long-term care pharmacy team. This role is responsible for accurately processing high-volume prescription orders, clarifying medication details with facility personnel, and maintaining meticulous clinical documentation using RedSail Technologies software suites (PrimeCare/QS/1, DocuTrack, DeliveryTrack, and PioneerRx).

Key Responsibilities:

• Prescription Data Entry & Processing: Accurately input new prescriptions, refills, and physician orders into PrimeCare/QS/1, verifying exact dosage forms, SIGs, directions, and facility-specific patient profiles.
• Document & Logistics Workflow Management: Utilize DocuTrack to queue, triage, and route digital prescription documents and clinical communications, while interfacing with DeliveryTrack to track order dispatch, staging, and facility delivery schedules.
• Clear Professional Communication: Serve as a primary point of contact for nursing facility staff, prescribers, and internal dispensing teams to resolve order discrepancies, request prescription renewals, and communicate real-time fulfillment statuses.
• Meticulous Documentation: Maintain clear, audit-ready records of all prescriber communications, prior authorization updates, chart edits, and third-party insurance billing overrides.
• Regulatory Compliance: Maintain full compliance with state board of pharmacy regulations, HIPAA standards, and pharmacy quality assurance protocols across all patient records and electronic orders.

Qualifications & Requirements:

• Licensing: Active State Board of Pharmacy Technician Registration; CPhT certification required.
• Software Experience: Direct experience using RedSail Technologies platforms (PrimeCare/QS/1, DocuTrack, and DeliveryTrack) is strongly preferred.
• Communication Excellence: Outstanding written and verbal communication skills with professional phone etiquette tailored for nursing homes and assisted living personnel.
• Documentation Precision: High typing accuracy and speed (50+ WPM) with rigorous attention to detail and zero tolerance for transcription errors.
• Setting Experience: 1+ years of experience in a closed-door, institutional, or long-term care pharmacy environment preferred.

Working Environment:

This position operates within a non-retail, closed-door long-term care pharmacy focused on delivering accurate medication management and dedicated logistics support to healthcare facilities.