Data Entry Operator I

People, Technology & Processes; Middletown (RI); On-site; USD 21,000 - 28,000; Full time

Job summary

People, Technology & Processes is seeking a Data Entry Operator I in Newport, RI to provide data entry and administrative support for enterprise infrastructure operations. Responsibilities include entering records, logging help desk calls, and compiling metrics for work orders and services.

The role requires proficiency with data entry and ticketing systems, plus standard office productivity tools, to maintain accurate records and documentation of actions taken.

Qualifications

• Proficiency with data entry, service desk ticketing, and standard office productivity tools.

Responsibilities

• Enter and maintain records in service desk ticket and work order tracking systems.
• Log network help desk calls and open work orders for issues.
• Compile data supporting work order metrics and maintenance service reports.
• Maintain accurate documentation and records of administrative actions.

Skills

Data entry

Service desk

Administrative support

Office productivity

Tools

Ticketing systems

Job description

Position Title: Data Entry Operator ILocation: Newport, RIClearance required: SECRETScope of Work: Provides data entry and administrative support for NUWCDIVNPT Code 104 enterprise infrastructure operations, capturing service desk, help desk, and reporting data used to track network, telephone, and media services activity.Responsibilities include (but are not limited to):Enter and maintain records in service desk ticket and work order tracking systems.Log network help desk calls and open work orders for issues.Compile data supporting work order metrics and maintenance service reports.Maintain accurate documentation and records of administrative actions.Minimum education, years of experience, and skills in accordance with the NUWCDIVNPT labor category description for this position and level.Proficiency with data entry, service desk ticketing, and standard office productivity tools.