Data Entry & Onboarding Specialist

Moniepoint Inc.; United States; Híbrido; USD 680 - 1100; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Culture-first environment

Learning and development

Competitive compensation and benefits

Descripción de la vacante

Moniepoint Inc. is seeking a Data Entry Officer to ensure accurate data entry for customer accounts, product catalogs, and pricing within the Moniebook platform. You will work with Onboarding Specialists and Account Managers to keep data clean and enable fast go-lives and reliable reporting.

The role focuses on maintaining data quality, supporting onboarding, and collaborating with internal teams to resolve discrepancies and improve processes. Hybrid work model in Edo State / Oredo.

Formación

• 1-3 years in data entry, data operations, or a similar role — SaaS/retail tech/fintech preferred.
• Exceptional attention to detail with high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.

Responsabilidades

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.
• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.
• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.
• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.
• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

Conocimientos

Attention to detail

Data entry

Excel/Sheets

CRM familiarity

Organisational skills

Educación

1-3 years data entry related role

Herramientas

CRM systems

POS/back-office SaaS

CSV imports

Descripción del empleo

Moniepoint Inc. is seeking a Data Entry Officer to ensure accurate data entry for customer accounts, product catalogs, and pricing within the Moniebook platform. You will work with Onboarding Specialists and Account Managers to keep data clean and enable fast go-lives and reliable reporting.

The role focuses on maintaining data quality, supporting onboarding, and collaborating with internal teams to resolve discrepancies and improve processes. Hybrid work model in Edo State / Oredo.