Data Entry & Front Desk Specialist II

State of Utah; Salt Lake City (UT); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Job stability

Career growth

Meaningful work

Supportive team culture

Job summary

The Board of Pardons and Parole (State of Utah) is seeking an Office Specialist II to provide clerical support and front-desk assistance in Salt Lake City. The role involves greeting visitors, handling calls, data entry, and coordinating information with relevant agencies.

You will spend time at the front desk and performing general office duties, with emphasis on accuracy, confidentiality, and professional interaction with the public and staff.

Qualifications

• Ability to listen and understand information presented verbally or in writing.
• Excellent data entry accuracy and attention to detail.
• Strong customer-service orientation and professional communication.

Responsibilities

• Greet visitors and answer calls, directing to appropriate staff.
• Enter and retrieve data from agency databases (Court X-change, O-Track).
• Review records for accuracy and completeness.
• Scan and assemble documents and materials.
• Provide information to agencies and the public; explain policies.
• Respond to inquiries or complaints and facilitate resolutions.
• Maintain a neat reception area and manage mail/deliveries.
• Ensure security and confidentiality at the front desk and during data handling.

Skills

Customer service

Data entry

Front desk / receptionist

Communication skills

Tools

Court X-change

O-Track

Job description

The Board of Pardons and Parole (State of Utah) is seeking an Office Specialist II to provide clerical support and front-desk assistance in Salt Lake City. The role involves greeting visitors, handling calls, data entry, and coordinating information with relevant agencies.

You will spend time at the front desk and performing general office duties, with emphasis on accuracy, confidentiality, and professional interaction with the public and staff.