Data Entry & Customer Support Coordinator - Flexible Hours

Staffing Data Services Agency; Long Beach (CA); Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

A staffing solutions provider in Long Beach is seeking a Data Entry Coordinator to engage with customers and resolve queries regarding database updates. This role requires excellent communication skills and the ability to work both independently and in a team. Candidates should have at least secondary education and be proficient in a database environment. Flexibility in working hours is essential, as shifts may range from morning to evening, including weekends.

Responsabilidades

• Respond to customer queries regarding database updates.
• Provide Tier 1 technical support to install groups.
• Adhere to the Quality Assurance Program.

Conocimientos

Computer knowledge in a database environment

Strong keyboard skills

Excellent verbal and written communication skills

Strong problem-solving skills

Organizational skills

Educación

Minimum secondary school education

Descripción del empleo

About the job Data Entry Coordinator Customer Service

Job Description

This is your opportunity to start a lifelong career with unlimited opportunities. Discover the flexibility youve been searching for by taking a minute to finish our online application.

How you will do it :

• Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications.
• Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided).
• Professional phone skills and ability to resolve issues real time with customers.
• Employee must adhere to the Quality Assurance Program

Hours vary from 8am to 8pm - must be flexible to hours. There are scheduled shifts.

What we look for:

Required:

• Education: - Minimum secondary school education.

Skills:

• Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPM
• Must be well organized and possess excellent verbal and written communication skills
• Individual must possess strong problem-solving skills and be able to work independently

Other:

• Hours of work to be determined: shifts range from morning to evening, some weekend work will be required
• Preferred Technical background and/or knowledge of Alarm products would be an asset