Data Entry Career Navigator — PTO & 401K Benefits

Dynamic Works Institute; Tyler (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, Life, Dental and Disability

PTO

Paid Holidays

401K

Flexible Spending Account

Tuition Assistance

Job summary

Dynamic Works Institute is seeking a Data Entry Career Navigator to support Workforce Programs by accurately entering participant information, maintaining records, and generating timely reports.

You will work with the WIT/Case Management and SharePoint systems, open and close files, perform regular audits, protect confidential information, and collaborate with staff to ensure high-quality, compliant services.

Qualifications

• Bachelor's degree in social services, HR, communications, business, or equivalent.
• Minimum two years' experience in staffing, recruiting, or workforce development with computer systems experience.
• Proficiency with verbal and written communication and customer service skills.

Responsibilities

• Enter information into WIT/Case Management and SharePoint per procedures and timelines.
• Open, maintain, and close customer files in WIT/Case Management and SharePoint.
• Review forms for accuracy before entry and maintain digital filing systems.
• Perform regular self-audits to identify errors or missing information.
• Protect confidential information in line with privacy regulations.
• Communicate with staff to clarify information and request missing documentation.

Skills

Customer service

Communication

Data entry

Teamwork

Regulatory knowledge

File management

Education

Bachelor's degree in social services

Tools

WIT/Case Management

SharePoint

Job description

Dynamic Works Institute is seeking a Data Entry Career Navigator to support Workforce Programs by accurately entering participant information, maintaining records, and generating timely reports.

You will work with the WIT/Case Management and SharePoint systems, open and close files, perform regular audits, protect confidential information, and collaborate with staff to ensure high-quality, compliant services.