Data Engineering & Operations Manager

AAA Auto Club Enterprises; Coppell (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Data Engineering & Operations Manager to lead a team of systems engineers, DevOps engineers, operations analysts, systems architects, and application administrators. You will manage data analytics platforms, production pipelines, and drive continuous process improvements across the organization.

The role requires strong leadership, strategy development, and the ability to present value to senior management.

Qualifications

• Excellent communication skills.
• Thorough understanding of modern data & analytics platforms, data engineering practices, people management, project management, and quality assurance.
• Ability to identify opportunities, root causes of problems, and devise creative solutions with stakeholder buy-in.
• Drive to innovate processes and resilience to change.

Responsibilities

• Play a key role in developing and implementing department vision and strategies regarding Process, Tools, Technologies, and Platforms.
• Champion engagement activities.
• Ensure all operational KPIs and metrics are defined, measured and met.
• Inspire and guide improvement in process, technology innovation and automation for the organization.
• Manage staff including career planning, goal development, performance evaluations, growth and development, and knowledge retention.
• Present to teams, business units, and upper management to demonstrate the value added by the team.

Job description

We are looking for a Data Engineering & Operations Manager, with experience in people management, technical & user support as well as data engineering operations.

This role is responsible for managing a team of systems engineers, DevOps engineers, operations analysts, systems architects, and application administrators supporting our data & analytics platforms, applications, and production pipelines within our organization.

You will manage change both internally on your own teams and externally with the business units you serve.

The successful candidate will also guide the improvement of processes and procedures on a continuous basis, and manage team and staff performance.

What You’ll Do

• Play a key role in the development and implementation of department vision and strategies regarding Process, Tools, Technologies, and Platforms.
• Champion engagement activities.
• Ensure all operational KPIs and metrics are being defined, measured and met.
• Inspire and guide improvement in process, technology innovation and automation for the organization.
• Manage staff to include to include career planning, goal development, performance management, performance evaluations, growth & development, and knowledge retention.
• You should be prepared to present not only to your teams but also to the business unit and to upper management, ready to prove the value your team adds to the organization.

What You’ll Need

• Excellent communication skills.
• To thrive in this role, you must have a thorough understanding of modern data & analytics platforms, data engineering practices, people management, project management, and quality assurance.
• You have the tenacity to identify opportunities, root causes of problems, and devise creative solutions while convincing people that this is a change they need to make.
• You have a drive to innovate processes and the resiliency to work through any resistance to needed change.
• You have proven leadership skills and experience that includes guiding a team and executing a result, both on budget and on time.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify