Data Engineer Astronomer

Synovus; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Synovus is seeking an experienced IT professional to support and modernize organization-wide technology systems in Atlanta. The role involves system design reviews, software testing, and deploying partner software, while serving as a subject-matter-expert on complex projects.

You will monitor capacity, provide technical support across departments, and guide junior engineers. A strong emphasis on risk awareness and adherence to policies will be expected throughout daily activities.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related technical field, or equivalent experience.
• 5–7 years of experience supporting a variety of technologies including virtualization.
• Regular office environment familiarity.

Responsibilities

• Assist with system design reviews and software testing.
• Serve as SME on complex projects and input on deployments.
• Support and deploy business partner software and packages.
• Modify and/or debug partner-supplied utilities and packages.
• Monitor system capacity and performance using diverse tools.
• Provide technical support to various departments and users.
• Identify trends and develop plans to resolve issues and prevent recurrence.
• Act as escalation point for junior engineers.
• Be aware of risk within own area and report violations as needed.
• Perform other related duties as required.

Skills

System troubleshooting

Technical support

Incident management

Team escalation

Risk awareness

Education

Bachelor's degree in Computer Science or related technical field

Tools

Virtualization (VMware/Hyper-V)

Monitoring tools

Job description

Job Summary

Supports activities related to ensuring the overall health and modernization of organization-wide Information Technology system. Provides support to internal lines of business across the technology infrastructure including analysis, development, modification, installation, testing, and maintenance of hardware, software, networking, and security for a variety of systems. Troubleshoots issues, makes recommendations, and responds to and solves incidents and client requests based on standard operating procedures and runbooks. Assists and serves as a point of escalation for junior team members.

Job Duties and Responsibilities

• Assist with system design reviews and software testing.
• Provides input on complex projects, often serving as a subject-matter-expert.
• Supports and deploys business partner software and packages.
• Modifies and/or debugs business partner-supplied utilities and packages.
• Monitors system capacity and performance using a broad set of tools.
• Provides technical support to various departments and users.
• Identifies troublesome trends and develops plans designed to resolve issues and prevent recurrences.
• Serves as escalation point for junior engineers
• Acts as subject-matter-expert for area of responsibility.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
• Performs other related duties as required.

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education

Bachelor's degree in Computer Science, Engineering or other related technical field or an equivalent combination of education and experience.

Minimum Experience

5 to 7 years of experience supporting a variety of technologies and functions including virtualization experience. Regular office environment;

Required Knowledge, Skills & Abilities

• May sit for long periods of time;
• Talk and hear regularly;
• Up to 10 pounds weight lifting/force exertion required;
• Weight/force exertion required less than 25% of the time;
• Travel required less than 25% of the time

Synovus is an equal opportunity employer committed to fostering an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants with Disabilities: All interested and qualified candidates are invited to apply for employment opportunities with Synovus. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at [e-mail].

Pinnacle Bank, a Tennessee bank, d/b/a Synovus Bank

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