Control M Administrator

Synovus; Columbus (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Synovus in Columbus, GA is seeking a skilled IT professional to support organization-wide information technology systems, including analysis, development, installation, testing and maintenance of hardware, software, networking, and security. You will troubleshoot issues and serve as escalation point for junior engineers.

You will participate in system design reviews, provide input on complex projects as a subject-matter-expert, monitor capacity and performance, and deploy business partner

Qualifications

• Bachelor's degree in Computer Science, Engineering or related technical field or equivalent experience.
• 5–7 years of experience supporting a variety of technologies including virtualization.
• Experience providing technical support and troubleshooting across IT domains.
• Ability to serve as escalation point and SME for area of responsibility.

Responsibilities

• Assist with system design reviews and software testing.
• Provide input on complex projects as a subject-matter-expert.
• Support and deploy business partner software and packages.
• Modify and/or debug partner-supplied utilities and packages.
• Monitor system capacity and performance using a broad set of tools.
• Provide technical support to various departments and users.
• Identify troublesome trends and develop plans to resolve issues.
• Serve as escalation point for junior engineers.
• Act as SME for area of responsibility.
• Observe policies, procedures, laws, and risk limits and report violations.

Skills

Virtualization

Incident response

Technical support

System design reviews

Education

Bachelor's degree in Computer Science, Engineering or related field

Job description

Job Summary

Supports activities related to ensuring the overall health and modernization of organization-wide Information Technology system. Provides support to internal lines of business across the technology infrastructure including analysis, development, modification, installation, testing, and maintenance of hardware, software, networking, and security for a variety of systems. Troubleshoots issues, makes recommendations, and responds to and solves incidents and client requests based on standard operating procedures and runbooks. Assists and serves as a point of escalation for junior team members.

Job Duties and Responsibilities

• Assist with system design reviews and software testing.
• Provides input on complex projects, often serving as a subject-matter-expert.
• Supports and deploys business partner software and packages.
• Modifies and/or debugs business partner-supplied utilities and packages.
• Monitors system capacity and performance using a broad set of tools.
• Provides technical support to various departments and users.
• Identifies troublesome trends and develops plans designed to resolve issues and prevent recurrences.
• Serves as escalation point for junior engineers
• Acts as subject-matter-expert for area of responsibility.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

Bachelor's degree in Computer Science, Engineering or other related technical field or an equivalent combination of education and experience.

Minimum Experience:

5 to 7 years of experience supporting a variety of technologies and functions including virtualization experience. Regular office environment;

Required Knowledge, Skills & Abilities

• Core Technical Skills
• May sit for long periods of time;
• Talk and hear regularly;
• Up to 10 pounds weight lifting/force exertion required;
• Weight/force exertion required less than 25% of the time;
• Travel required less than 25% of the time

Applicants with Disabilities:

All interested and qualified candidates are invited to apply for employment opportunities with Synovus. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at [e-mail] .

Pinnacle Bank, a Tennessee bank, d/b/a Synovus Bank

Synovus is an equal opportunity employer committed to fostering an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.