Control M Administrator

Synovus Financial Corp; Columbus (GA); On-site; USD 90,000 - 110,000; Full time

Job summary

Synovus Financial Corp seeks an experienced IT professional to support organization-wide IT health and modernization. You will assist with system design reviews, testing, and deployment of software across infrastructure, while serving as a subject-matter-expert for your area and guiding junior engineers.

The role emphasizes monitoring performance, resolving incidents, and complying with risk controls and policies in a dynamic, office-based environment.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related technical field.
• 5 to 7 years of experience supporting a variety of technologies, including virtualization.
• Experience with virtualization required and familiar with technology infrastructure.

Responsibilities

• Assist with system design reviews and software testing.
• Provide input on complex projects as a subject matter expert.
• Support and deploy business partner software and packages.
• Modify and debug partner-supplied utilities and packages.
• Monitor system capacity and performance using diverse tools.
• Provide technical support to departments and users.
• Identify trends and develop plans to resolve issues and prevent recurrence.
• Escalate issues as needed for junior engineers.
• Act as subject-matter-expert for area of responsibility.
• Adhere to policies, procedures, laws, and risk controls and report violations.

Skills

Core Technical Skills

Travel readiness

Education

Bachelor's degree in Computer Science

Tools

Virtualization

Job description

Job Summary

Supports activities related to ensuring the overall health and modernization of organization-wide Information Technology system. Provides support to internal lines of business across the technology infrastructure including analysis, development, modification, installation, testing, and maintenance of hardware, software, networking, and security for a variety of systems. Troubleshoots issues, makes recommendations, and responds to and solves incidents and client requests based on standard operating procedures and runbooks. Assists and serves as a point of escalation for junior team members.

Job Duties and Responsibilities

• Assist with system design reviews and software testing.
• Provides input on complex projects, often serving as a subject-matter-expert.
• Supports and deploys business partner software and packages.
• Modifies and/or debugs business partner-supplied utilities and packages.
• Monitors system capacity and performance using a broad set of tools.
• Provides technical support to various departments and users.
• Identifies troublesome trends and develops plans designed to resolve issues and prevent recurrences.
• Serves as escalation point for junior engineers
• Acts as subject-matter-expert for area of responsibility.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

Bachelor's degree in Computer Science, Engineering or other related technical field or an equivalent combination of education and experience.

Minimum Experience:

5 to 7 years of experience supporting a variety of technologies and functions including virtualization experience. Regular office environment;

Required Knowledge, Skills & Abilities

• Core Technical Skills
• May sit for long periods of time;
• Talk and hear regularly;
• Up to 10 pounds weight lifting/force exertion required;
• Weight/force exertion required less than 25% of the time;
• Travel required less than 25% of the time

Applicants with Disabilities:

All interested and qualified candidates are invited to apply for employment opportunities with Synovus. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at [e-mail] .

Pinnacle Bank, a Tennessee bank, d/b/a Synovus Bank

Synovus is an equal opportunity employer committed to fostering an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.