Data-Driven Sales & Marketing Ops Manager

Mirum Pharmaceuticals, Inc.; Foster City (CA); On-site; USD 150,000 - 170,000; Full time

Job summary

Mirum Pharmaceuticals, Inc. is seeking a Manager of Sales and Marketing Operations to support the commercial organization, products, and field teams. You will oversee key operations functions, partner with the Sr. Manager of Sales Operations, and drive operational excellence across CRM and reporting platforms.

The role requires a Bachelor’s degree and 3+ years in Sales Operations or related fields within pharma/biotech. Hybrid/onsite work in Foster City, CA is expected with a competitive salary.

Qualifications

• Bachelor's degree required; 3+ years in Sales Operations/Field Operations in pharma/biotech.
• Strong understanding of sales operations processes and field support; proficient in CRM and BI tooling.

Responsibilities

• Serve as a key resource for field Sales Operations support on Veeva, Power BI, reporting, and other commercial processes.
• Manage incentive compensation payout administration and end-of-quarter communications.
• Lead day-to-day Veeva CRM administration, data maintenance, and user support.
• Own Commercial Operations inbox and field communications, coordinate newsletters and field updates.
• Produce and maintain recurring sales effectiveness and reporting for Field Commercial and Medical leadership.
• Coordinate Marketing Operations activities including testing-kit operations and inventory management.
• Develop SOPs, timelines, and tracking mechanisms for Sales and Marketing operations.
• Identify opportunities to streamline and automate processes to improve field experience.
• Manage multiple priorities and projects to meet timelines and accuracy standards.
• Support the development of Sales Operations processes, reporting tools, and data-driven decision making.

Skills

Sales Ops

CRM

Power BI

Veeva CRM

MS Office

Project management

Data analysis

Communication

Education

Bachelor's degree

Tools

Veeva CRM

Power BI

Job description

Mirum Pharmaceuticals, Inc. is seeking a Manager of Sales and Marketing Operations to support the commercial organization, products, and field teams. You will oversee key operations functions, partner with the Sr. Manager of Sales Operations, and drive operational excellence across CRM and reporting platforms.

The role requires a Bachelor’s degree and 3+ years in Sales Operations or related fields within pharma/biotech. Hybrid/onsite work in Foster City, CA is expected with a competitive salary.