Data-Driven Operations Assistant: Excel & Research

Netchannels; Village of Lake Placid (NY); On-site; USD 48,000 - 62,000; Full time

Job summary

Netchannels is seeking an Operations Assistant to support data management, research, reporting, and day-to-day operational coordination. The role emphasizes turning information into organized, actionable data and requires independent work across multiple priorities.

The ideal candidate will have strong Excel expertise, data gathering skills, and meticulous attention to detail, enabling seamless support for our growing team and client projects.

Qualifications

• 3+ years of experience; Bachelor’s degree in Marketing, Communications, or Administration.
• Advanced Excel skills including formulas, sorting/filtering, pivot tables, lookups, data organization, and reporting.
• Experience using business intelligence, research, government, or proprietary databases.
• Comfortable learning new software platforms – IT efficient.
• Strong internet research and information-gathering skills.
• Highly organized with exceptional attention to detail.
• Able to manage multiple projects and deadlines.
• Strong written and verbal communication skills.
• Able to quickly learn new software, databases, and systems.
• Experience with government contracting, SAM.gov, GSA, federal/state procurement databases, or business intelligence platforms is a strong plus.

Responsibilities

• Build, maintain, and update sophisticated Excel spreadsheets, trackers, reports, and databases.
• Research companies, organizations, government agencies, contracts, and other business opportunities using intelligence and research databases.
• Collect, verify, organize, and analyze information from multiple sources.
• Track registrations, certifications, contracts, renewals, deadlines, prospects, and other operational data.
• Develop and maintain reporting dashboards and management reports.
• Identify discrepancies, missing information, and data-quality issues.
• Support administrative and operational projects as needed.
• Maintain strict attention to detail and confidentiality.

Skills

Advanced Excel skills

Data analysis

Internet research

Organizational skills

Communication skills

Independent work

Multi-project management

Education

Bachelor's degree in Marketing, Communications, or Administration

Job description

Netchannels is seeking an Operations Assistant to support data management, research, reporting, and day-to-day operational coordination. The role emphasizes turning information into organized, actionable data and requires independent work across multiple priorities.

The ideal candidate will have strong Excel expertise, data gathering skills, and meticulous attention to detail, enabling seamless support for our growing team and client projects.