Data-Driven Operations Analyst - KPI Insights & Reporting

DC Water; Washington (District of Columbia); Hybrid; USD 70,000 - 100,000; Full time

Job summary

DC Water in Washington, DC seeks an Operations Analyst to develop and analyze reports supporting operations across multiple departments. You will monitor operational metrics, budgets, and KPIs, identify trends, and provide insights to improve efficiency and performance.

Ideal candidates have at least 3 years of experience in operations analysis, a bachelor’s in a related field, and strong skills in data analytics, CMMS/SCADA, and data visualization.

Qualifications

• Bachelor's degree in a related field.
• 3 years of progressive experience in operations analysis.
• Experience with data analytics and KPI reporting.

Responsibilities

• Develops, updates, and tracks KPIs and budgets.
• Analyzes data to identify trends and inform decisions.
• Ensures data accuracy and integrity in reporting.
• Supports CIP and project requirements with risk assessments.
• Collaborates with departments to share data and insights.

Skills

Data Analytics

Operational Excellence & Asset Reliab

Risk Ranking

Benchmarking Initiatives

Cost Allocating Procedures

Communication Skills

Education

Bachelor's degree in Civil Engineering, Business Administration, Project Management, or related field

Tools

CMMS (Maximo)

SCADA Systems

Microsoft Word

Excel

Access

PowerPoint

Job description

DC Water in Washington, DC seeks an Operations Analyst to develop and analyze reports supporting operations across multiple departments. You will monitor operational metrics, budgets, and KPIs, identify trends, and provide insights to improve efficiency and performance.

Ideal candidates have at least 3 years of experience in operations analysis, a bachelor’s in a related field, and strong skills in data analytics, CMMS/SCADA, and data visualization.