Data-Driven Conference Operations Lead

Biola University, Inc.; La Mirada, Northern (CA, KY); Hybrid; USD 30,000 - 34,000; Full time

Job summary

Biola University, Inc. is seeking a Conference Data & Operations Coordinator to lead the conference coordination and provide data-driven support for Conference Services.

The role emphasizes high-level client service, event scheduling, and contract preparation. The position involves coordinating reservations, drafting financial documents, recruiting student workers, and analyzing data to improve efficiency and revenue.

Qualifications

• Experience in conference services or event coordination.
• Strong data analysis and reporting skills.

Responsibilities

• Act as primary liaison for high-level clients and ensure contractual requirements are met.
• Oversee reservations, scheduling, and contractual preparation.
• Draft financial and legal documents for review by the Conference Services Manager and Associate Director.
• Recruit and supervise student workers and manage timecards and availability schedules.
• Analyze historical booking data to forecast occupancy and revenue for reporting.
• Maintain Starrez Conference and AudienceView systems and assist in operational lifecycle.

Tools

Starrez Conference

AudienceView Campus/Grad

Microsoft Excel

25Live

SQL

Job description

Biola University, Inc. is seeking a Conference Data & Operations Coordinator to lead the conference coordination and provide data-driven support for Conference Services.

The role emphasizes high-level client service, event scheduling, and contract preparation. The position involves coordinating reservations, drafting financial documents, recruiting student workers, and analyzing data to improve efficiency and revenue.