Data Collections Team Lead

Cognizant; New York (NY); On-site; USD 58,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan

Disability insurance

Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant in New York is seeking a Data Collection Team Lead for the AR/VR group to steer data collection programs and translate feedback into design guidance. You will manage end-to-end data gathering, quality reviews, and stakeholder reporting.

The role emphasizes cross-geography collaboration, team leadership, and process improvement, with responsibilities including training new hires and serving as the main project contact.

Qualifications

• Graduate in any field.
• 3 to 5 years of experience in big data collection management (preferred).
• Strong experience in Excel (in a manual environment).
• Good knowledge of handling various mobile devices (phones, tablets, laptops).
• Experience working with ticket management platforms (raise, review, approve, follow up, close, report).
• Experience collaborating with teams across geographies and functions.
• Experience managing teams, setting goals, and conducting performance reviews.

Responsibilities

• Project coordination: planning and requirements gathering for new projects or device iterations.
• Scheduling coordination: coordinating refresher training and headcount planning.
• Metrics and trend reporting: prepare reports for reviews and meetings.
• Engineer coordination: communicate protocol updates and manage feedback loop.
• Create project infrastructure and processes.
• Conduct project risk assessment and mitigation.
• Lead project meetings and demos.
• Train new hires.

Skills

Excel

Data collection management

Ticket management platforms

Cross-functional collaboration

Team management

Education

Graduate in any field

Tools

Ticket management platforms

Job description

Data Collection Team Lead – Augmented Reality / Virtual Reality (AR/VR) Team

About the Role

We are looking for a Data Collection Team Lead with excellent communication, time management, organizational, and data analysis skills to join our Augmented Reality / Virtual Reality (AR/VR) team.

The role focuses on managing research collections with participants, designed to validate the engineering approach for augmented and virtual reality-enabled products. We will evaluate feedback and make recommendations to the AR/VR product teams for use in design strategies and engineering approaches.

The Data Collection Team Lead will also develop analytical methods for consolidating data inputs and collating user feedback to help guide the technical requirements of the product team.

In this role, you will manage the end-to-end success of the program, including:

• Data collection
• Data review and visualization
• Client reporting
• Technical issue troubleshooting

Qualifications and Experience

• Graduate in any field
• 3 to 5 years of experience in big data collection management (preferred)
• Strong experience in Excel (in a manual environment)
• Good knowledge of handling various mobile phones and other tech devices (tablets, laptops, etc.)
• Experience working with ticket management platforms (raise, review, approve, follow up, close, report)
• Experience collaborating with teams across geographies and functions
• Experience managing teams, setting goals, and conducting performance reviews

Responsibilities (not limited to)

• Project coordination: Initial planning and requirements gathering, identifying requirements for new projects or device iterations, protocol reviews, and go/no-go decisions for workstreams
• Scheduling coordination: Work with the scheduling team on refresher training, raise needs for additional headcount to be trained, resolve spacing between collections, and provide final sign-off for collection readiness
• Metrics and trend reporting: Prepare reports for Quarterly Business Reviews (QBR), Monthly Business Reviews (MBR), and weekly meetings with the Program Manager (PGM)
• Engineer coordination: Call out issues, communicate protocol updates, offer operational suggestions, maintain the feedback loop, clarify tasks, and handle experimental requests
• Create project infrastructure and processes
• Conduct project risk assessment and mitigation
• Manage PAs
• Lead project meetings and demos
• Train new hires
• Business Justification: Team Leads coordinate, train, and drive all aspects of data collection, demonstrating deep expertise and acting as the main point of contact (POC) for their specific projects.

Personal Skills

• Good time management and interpersonal skills
• Flexibility to adapt to changes in the organization or process
• Self-starter, ambitious, go-getter, and deadline driven
• Keen to learn and apply new learning
• Commitment to maintaining organizational and client confidentiality

Compensation

The annual rate for this position is between $57,500 and $67,000, depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical / Dental / Vision / Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term / Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan