Data Centre Facility Coordinator

ASX Limited; Centre Hall (Centre County); Hybrid; USD 76,000 - 118,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Job summary

ASX is seeking a Data Centre Infrastructure Specialist to join the Technology Infrastructure team. You will manage day-to-day facility operations for ASX's data centres, ensuring uptime, safety and compliant processes across power, cooling and environmental systems.

You will coordinate vendors, schedule maintenance, maintain audit-ready documentation and support incident response. The role requires 24x7 operational experience, knowledge of BMS/SCADA/PME, and a disciplined, customer-facing

Qualifications

• Demonstrated experience in critical data centre or critical facilities operations, preferably in a live 24x7 environment.
• Working knowledge of electrical, mechanical and facility control systems (drups/generators, HV/LV, chillers, BMS/SCADA/PME, fire systems).
• Experience coordinating vendors and contractors through maintenance windows, change governance, site access and reporting.
• Operational discipline in customer-facing data centre services (smart hands, access control, environmental reporting, equipment movements).
• Ability to produce and maintain clear operational evidence, procedures and maintenance records for governance and reporting.
• Knowledge of ITSM practices and tools such as ServiceNow for incident, change and maintenance coordination.

Responsibilities

• Manage day-to-day facility operations for ALC and ASX data centres, including power, cooling, fire, leak detection, BMS/SCADA/PME, and access management.
• Coordinate preventative and corrective maintenance with vendors, including change records and notification processes.
• Maintain facility capacity oversight, reporting, trends and risk escalation.
• Support live facility incidents and high-risk changes with triage, communications and restoration actions.
• Maintain audit-ready controls, documents, diagrams and maintenance records.
• Drive continuous improvement in facility operations and risk reduction.
• Support operational readiness of the ASX Secondary Data Centre and disaster recovery activities.

Skills

Data centre ops

Electrical & mech systems

Vendor coordination

Customer-facing ops

Documentation

ITSM ServiceNow

Job description

ASX: Powering Australia's financial markets

Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub. Want to know why we are a great place to work.

We are more than a securities exchange! The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

Your Team

The Data Centre Infrastructure team forms part of Technology Infrastructure and is responsible for the operational integrity of ASX data centre environments, including ALC and the supporting secondary data centre capability. The team manages the physical facility controls, critical plant, environmental monitoring, site access, customer-facing colocation support, maintenance coordination, capacity reporting and operational evidence needed to sustain ASX's market-critical infrastructure.

Your responsibilities

• Manage day-to-day facility operations for ALC, including power, cooling, fire, leak detection, BMS, SCADA, PME, Traka/key management, environmental conditions and facility presentation.
• Plan, coordinate and monitor preventative and corrective maintenance with vendors, including change records, access arrangements, method statements, customer notifications, completion evidence and follow-up actions.
• Maintain facility capacity oversight across rack space, power, cooling and customer allocations, supporting monthly reporting, trend analysis, PUE/environmental metrics, forecast risks and escalation of emerging constraints.
• Support live facility incidents and high-risk changes by coordinating triage, technical updates, stakeholder communications, restoration activities, post-incident actions and operational readiness checks.
• Maintain audit-ready operational controls, including checklists, SOP/MOP/EOP documentation, asset and maintenance records, diagrams, access evidence, maintenance schedules, supplier records and customer reporting artefacts.
• Drive continuous improvement across facility operations, including monitoring enhancements, lifecycle renewal inputs, process standardisation, knowledge management, and reduction of operational risk or manual effort.
• Support the operational readiness and resilience of the ASX Secondary Data Centre, including coordination of facility checks, maintenance activity, access controls, environmental monitoring, evidence capture and disaster recovery support to ensure the site remains prepared to sustain critical market services when required.

Your experience and qualifications

Must have

• Demonstrated experience in critical data centre or critical facilities operations, preferably within a live 24x7 operational environment.
• Practical working knowledge of electrical, mechanical and facility control systems, including DRUPS/generators, HV/LV distribution, chillers, CRAC/FCU units, BMS/SCADA/PME, fire systems and leak detection.
• Experience coordinating vendors and contractors through controlled maintenance windows, change governance, site access, risk controls, completion reporting and issue follow-up.
• Strong operational discipline in customer-facing data centre services, including smart hands, rack/cage access, environmental reporting, equipment movements, facility housekeeping and service request management.
• Ability to produce and maintain clear operational evidence, procedures, asset/maintenance records, capacity data and control documentation suitable for internal governance, audit and service reporting.
• Working knowledge of ITSM practices and tooling such as ServiceNow for incident, request, change and maintenance coordination.

Nice to have

• Electrical, mechanical, facilities, engineering, data centre operations or equivalent vocational qualification/certification.
• Experience in colocation, financial markets, regulated critical infrastructure or environments designed to Tier III/concurrently maintainable resilience principles.
• Exposure to lifecycle/capital works in live environments, including plant replacement, monitoring upgrades, capacity expansion or customer migration activity.

How you will operate

Apply a safety-first and risk-based approach to every facility activity, especially work involving power, cooling, fire systems, access controls or customer environments.

Communicate clearly and early with customers, vendors, Data Centre Operations, Technology Infrastructure and service stakeholders before, during and after planned or unplanned facility activity.

Use data from alarms, trends, reports, maintenance history and site checks to identify issues early, validate root cause and support defensible operational decisions.

Keep procedures, evidence and handover material current so that facility operations remain repeatable, supportable and resilient across shifts and personnel changes.

If you need any adjustments during the application or interview process to help you present your best self, At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace.

We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.