Senior Manager - Resilience Culture & Capability lead

ASX Limited; Australia Landing (MS); Hybrid; USD 125,000 - 181,000; Full time

Job summary

ASX is seeking an accomplished leader to uplift enterprise resilience across business and operational resilience and crisis management. You will shape frameworks, standards and governance to embed resilience in how ASX operates and delivers services.

In this senior role, you will map dependencies, drive regulatory alignment with CPS 230, ASIC MIRs and RBA FSS, and partner with executive teams to embed resilience into change initiatives and reporting to governance forums.

Qualifications

• 15+ years’ experience in operational resilience, business continuity, or risk in financial services or market infrastructure.
• Deep knowledge of CPS 230 and ASIC MIRs, and RBA FSS.
• Experience designing enterprise resilience frameworks, governance models.

Responsibilities

• Lead ongoing uplift of enterprise resilience across business, operational, and crisis management.
• Maintain and enhance resilience frameworks, standards, methodologies and governance.
• Identify critical operations, impact tolerances and resilience priorities.
• Oversee dependency mapping across business operations, technology and third parties.
• Support resilience testing and remediation to strengthen preparedness and recovery.
• Collaborate with executives to embed resilience requirements into change initiatives.
• Prepare governance materials and regulatory responses for senior management.

Skills

Operational resilience

Stakeholder engagement

Risk management

Governance

Process mapping

Leadership

Education

Bachelor's degree in business, finance or risk management

Tools

ServiceNow

Signavio

Job description

ASX: Powering Australia's financial markets

Why join the ASX? When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange! The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

The Enterprise Resilience teams act as a Centre of Excellence and is responsible for building enterprise resilience capability across ASX, ensuring critical operations and services are identified, tested, and protected in line with regulatory expectations. This team is currently designing, building and implementing the Critical Operations Framework, working closely with lines of business, technology, operations, and risk teams to embed consistent resilience practices and data-driven insights across the organisation.

Your responsibilities

• Lead the ongoing uplift of ASX’s enterprise resilience capability across business resilience, operational resilience and crisis management.
• Maintain and enhance resilience frameworks, standards, methodologies and governance to support consistent enterprise application.
• Oversee and manage identification of critical operations, impact tolerances, key risks and resilience priorities across the enterprise.
• Lead dependency mapping across critical business operations and resilience domains, including business operations, technology, IT service management, cyber, data, facilities and third parties.
• Support resilience scenario testing, crisis exercises and associated remediation to strengthen preparedness and recovery capability.
• Partner with business, operations, technology, risk and other enterprise functions to embed resilience requirements into business practices and change initiatives.
• Prepare high-quality papers, reporting and insights for senior management and governance forums, including Management Risk Committee and Board Risk Committee materials.
• Drive regulatory responses, reviews and ongoing compliance with CPS 230, ASIC market integrity requirements and relevant RBA Financial Stability Standards.

Your experience and qualifications

Must have

• 15+ years’ experience in operational resilience, business continuity or operational risk in a financial-services or market- infrastructure environment.
• Strong understanding of Critical Operations under CPS 230 and / or Critical Services under ASIC MIRs, and RBA FSS.
• Proven experience designing, building and maintaining criticality frameworks or other enterprise-level frameworks, standards, or governance models.
• Knowledge of process mapping and dependency modelling tools (ServiceNow, Signavio, or equivalent).
• Strong stakeholder engagement and influencing skills across executive, technology, and risk domains.
• Tertiary qualifications in business, finance, risk management, or a related discipline.

Nice to have

• Experience working within or alongside financial market infrastructure (exchange, clearing house, or CCP).
• Familiarity with resilience testing, scenario analysis, and impact-tolerance setting.
• Exposure to data architecture or configuration of ServiceNow resilience modules.
• Industry certifications such as CBCI, MBCI, ISO 22301 Lead Implementer, or similar.

We make hiring decisions based on your skills, capabilities and experience, and how you’ll help us to live our values. We encourage you to apply even if you don’t meet all the criteria of this role.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks, including reference and police checks, completed as part of the on-boarding process.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.