Data Center Technician - US Virgin Islands - St. Croix - On-site

Reboot Monkey; Christiansted (United States Virgin Islands); On-site; USD 42,000 - 65,000; Full time

Job summary

Reboot Monkey, based in St. Croix, US Virgin Islands, seeks a Data Center Technician to provide on-site technical support at local facilities.

You will perform Remote Hands, install and decommission server racks, manage cross-connects and patch panels, and troubleshoot hardware to keep data centers running smoothly. Ideal candidates have hands-on data center experience, knowledge of server hardware, networking, and cabling standards, and reliable transportation.

Qualifications

• Hands-on experience with data center infrastructure.
• Knowledge of server hardware, networking, and cabling standards.
• Reliable transportation and proximity to local data centers.
• Strong communication skills in English.
• Ability to lift 25kg+ equipment.
• Flexible availability including weekends/holidays for urgent requests.

Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps).
• Server rack installation and decommissioning.
• Cross-connect and patch panel management.
• Hardware troubleshooting and diagnostics.
• Visual inspections and inventory audits.
• Escort and access coordination for client visits.
• Emergency response and on-call availability.

Skills

Data center infrastructure

Server hardware

Networking

Cabling standards

English communication

On-call flexibility

Tools

Rack hardware tools

Cable testers

DC power knowledge

Job description

About Reboot Monkey

Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally."

The Role

We're looking for a skilled Data Center Technician in St. Croix, US Virgin Islands to provide on-site technical support at local data center facilities.

Key Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
• Server rack installation and decommissioning
• Cross-connect and patch panel management
• Hardware troubleshooting and diagnostics
• Visual inspections and inventory audits
• Escort and access coordination for client visits
• Emergency response and on-call availability

Requirements

• Hands-on experience with data center infrastructure
• Knowledge of server hardware, networking, and cabling standards
• Reliable transportation and proximity to local data centers
• Strong communication skills in English
• Ability to lift 25kg+ equipment
• Flexible availability including weekends/holidays for urgent requests

Nice to Have

• Certifications: CompTIA Server+, Network+, CDCP, CCNA
• Experience at major DC providers (Equinix, Digital Realty, NTT, CyrusOne)
• Structured cabling expertise (fiber, Cat6, DAC)
• Data center or IT infrastructure experience
• Server hardware and networking knowledge
• Reliable and professional with strong communication
• Proximity to local data center facilities
• Flexible schedule for on-call/emergency work