Data Center Technician - United States - Jackson - On-site

Reboot Monkey; Jackson (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

Reboot Monkey, a global data center services company, is seeking a Data Center Technician in Jackson, MS to provide on-site support at local facilities. You will perform hands-on tasks in data center environments, including installing, maintaining and decommissioning servers, cabling, and rack equipment.

Ideal candidates have experience with data center infrastructure, server hardware, networking, and cabling standards, plus reliable transportation and strong English communication.

Qualifications

• Hands-on experience with data center infrastructure.
• Knowledge of server hardware, networking, and cabling standards.
• Reliable transportation and proximity to local data centers.
• Strong communication skills in English.
• Ability to lift 25kg+.
• Flexible availability including weekends/holidays for urgent requests.

Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
• Server rack installation and decommissioning
• Cross-connect and patch panel management
• Hardware troubleshooting and diagnostics
• Visual inspections and inventory audits
• Escort and access coordination for client visits
• Emergency response and on-call availability

Skills

Hands-on data center infrastructure

Server hardware knowledge

Networking knowledge

Cabling standards

English communication

Physical stamina (lift 25kg+)

On-call flexibility

Job description

About Reboot Monkey

Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally."

The Role

We're looking for a skilled Data Center Technician in Jackson, United States to provide on-site technical support at local data center facilities.

Key Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
• Server rack installation and decommissioning
• Cross-connect and patch panel management
• Hardware troubleshooting and diagnostics
• Visual inspections and inventory audits
• Escort and access coordination for client visits
• Emergency response and on-call availability

Requirements

• Hands-on experience with data center infrastructure
• Knowledge of server hardware, networking, and cabling standards
• Reliable transportation and proximity to local data centers
• Strong communication skills in English
• Ability to lift 25kg+ equipment
• Flexible availability including weekends/holidays for urgent requests

Nice to Have

• Certifications: CompTIA Server+, Network+, CDCP, CCNA
• Experience at major DC providers (Equinix, Digital Realty, NTT, CyrusOne)
• Structured cabling expertise (fiber, Cat6, DAC)
• Data center or IT infrastructure experience
• Server hardware and networking knowledge
• Reliable and professional with strong communication
• Proximity to local data center facilities
• Flexible schedule for on-call/emergency work