Data Center Technician - Onsite Houston (12-Month Contract)

Pyramid Consulting, Inc; Houston (TX); On-site; USD 65,904,000 - 85,962,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a Data Center Technician for an onsite role in Houston, TX. The position is a 12+ months contract with potential for long-term opportunities.

Responsibilities include server hardware deployment, rack/tower management, and 24/7 support. L1/L2 levels are expected with a strong focus on procedures and uptime. Onsite work with lifting requirements and shift flexibility is required.

Qualifications

• 3+ years of data center experience (L1) required.
• High school diploma or equivalent required.
• Basic understanding of computer hardware and IT infrastructure concepts.
• Familiarity with server hardware components and basic troubleshooting.
• Basic networking knowledge including copper/fiber cabling and connectivity standards.
• Strong attention to detail and ability to follow procedures precisely.
• Ability to lift up to 50 pounds and work in datacenter environments.
• Strong organizational and time-management skills in fast-paced settings.
• Previous experience in IT support or technical operations.
• Familiarity with datacenter equipment, ticketing systems, or asset-tracking tools.
• Technical certifications or coursework in IT, networking, or infra operations.
• Experience supporting hardware deployments or break/fix activities.
• Exposure to Linux systems or command-line environments.
• Experience in fast-paced, high-availability environments.
• Strong verbal and written communication skills with attention to clarity and detail.
• Mention L1/L2 level in submission.

Responsibilities

• Install, rack, and deploy server and networking hardware in datacenter environments.
• Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.
• Execute server tray swaps and hardware replacements following procedures.
• Respond to incidents and support onsite troubleshooting with SLA adherence.
• Document maintenance activities, hardware changes, and inventory updates in tracking systems.
• Conduct visual inspections and basic diagnostics to identify issues.
• Work rotating shifts or on-call to support 24/7 operations.
• Maintain positive relationships with customers, vendors, partner teams, and internal stakeholders.

Skills

Communication skills

Server hardware

Networking basics

IT infrastructure

Troubleshooting

Attention to detail

Lifting 50 lbs

Time management

IT support experience

Datacenter equipment

Linux basics

High-availability environments

Education

High school diploma

Tools

Ticketing systems

Asset tracking tools

Job description

Pyramid Consulting, Inc. is seeking a Data Center Technician for an onsite role in Houston, TX. The position is a 12+ months contract with potential for long-term opportunities.

Responsibilities include server hardware deployment, rack/tower management, and 24/7 support. L1/L2 levels are expected with a strong focus on procedures and uptime. Onsite work with lifting requirements and shift flexibility is required.