Data Center Technician (L3) – Night Shift

Catapult Solutions Group; Santa Clara (CA); On-site; USD 83,000 - 124,000; Full time

Job summary

Catapult Solutions Group seeks a Data Center Technician III (L3) for a 12-month night shift contract in Santa Clara, CA. The role focuses on installation, maintenance, and optimization of large-scale data center infrastructure, with opportunities to mentor junior staff.

Ideal candidates have 5+ years in enterprise data centers, strong x86/server, GPU, storage, and networking knowledge, and experience with redhat-like Linux troubleshooting and ITSM tools.

Qualifications

• 5+ years of experience in enterprise or hyperscale data centers.
• Experience with rack and stack deployments; structured cabling.
• Server diagnostics and hardware repair experience.
• Familiarity with Linux and basic troubleshooting.
• Experience with ITSM tools (ServiceNow, Jira).
• Strong analytical, troubleshooting, and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware.
• Perform advanced rack and stack activities including rail installation and cabling.
• Diagnose and resolve hardware failures in servers, GPUs, storage, and networking equipment.
• Execute firmware updates, BIOS changes, and hardware replacements.
• Support large-scale hardware deployments, migrations, and refreshes.
• Perform root cause analysis and corrective actions.
• Monitor data center health with DCIM and monitoring tools.
• Follow procedures and change management and documentation standards.
• Collaborate with engineering, operations, facilities, and vendors.
• Mentor L1/L2 technicians with guidance and training.
• Ensure safety, ESD, and security compliance.
• Participate in on-call rotations and maintenance windows.

Skills

x86 server architecture

GPU-based systems

storage platforms

enterprise networking

rack and stack deployments

structured cabling

server diagnostics

remote management tools

Linux CLI

ITSM tools

analytical skills

communication skills

Tools

iLO

iDRAC

IPMI

Redfish

ServiceNow

Jira

Job description

12-month contract position for a Data Center Technician (L3) – Night Shift in Santa Clara, CA

***We are looking for candidates local to Santa Clara, CA***

Our client is looking for a Data Center Technician III (L3) to support the installation, maintenance, troubleshooting, and optimization of large-scale, high-performance data center infrastructure. This role requires advanced technical expertise in server hardware, networking cabling, and data center operations. The ideal candidate is a self-driven problem solver who can independently execute complex tasks, mentor junior technicians, and ensure operational excellence in a fast-paced, mission-critical environment.

Responsibilities:

• Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware.
• Perform advanced rack and stack activities, including rail installation, structured cabling, power distribution, and hardware integration.
• Diagnose and resolve hardware failures involving servers, GPUs, storage systems, networking equipment, and supporting infrastructure.
• Execute firmware updates, BIOS configuration changes, hardware replacements, and system validation.
• Support large-scale hardware deployments, refreshes, migrations, and expansion projects.
• Perform root cause analysis on infrastructure issues and implement corrective actions.
• Monitor data center health, environmental conditions, and equipment status using DCIM and monitoring tools.
• Follow established operational procedures, change management processes, and documentation standards.
• Collaborate with engineering, operations, networking, facilities, logistics, and vendor teams to resolve complex technical issues.
• Mentor L1 and L2 technicians by providing technical guidance, training, and escalation support.
• Ensure compliance with safety standards, ESD procedures, security policies, and operational best practices.
• Participate in on-call rotations and support maintenance windows outside of standard business hours when required.

Required Qualifications

• 5+ years of experience supporting enterprise or hyperscale data center environments.
• Strong knowledge of x86 server architecture, GPU-based systems, storage platforms, and enterprise networking equipment.
• Experience with:
• Rack and stack deployments
• Structured copper and fiber cabling
• Server diagnostics and hardware repair
• Remote management tools (iLO, iDRAC, IPMI, Redfish)
• Understanding of Layer 1 and basic Layer 2 networking concepts.
• Experience reading rack elevations, network diagrams, cable matrices, and technical documentation.
• Familiarity with Linux operating systems and basic command-line troubleshooting.
• Experience using ticketing systems such as ServiceNow, Jira, or similar ITSM platforms.
• Strong analytical, troubleshooting, and organizational skills.
• Excellent written and verbal communication skills. Tools and Technologies:
• Enterprise x86 Server Hardware
• GPU-Based Computing Platforms
• SAN/NAS Storage Systems
• Cisco and Enterprise Networking Equipment
• Structured Copper and Fiber Cabling
• Power Distribution Units (PDUs)
• DCIM and Infrastructure Monitoring Tools