Data Center Technician IC1

Milestone-Technologie; Jeffersonville (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Milestone-Technologie seeks a Data Center Technician to support installation, troubleshooting, and maintenance of servers, networking gear, and cabling in our data center environment.

You will work with Data Center Leads to manage inventory, handle tickets, and perform hardware replacements, moves, and racks. A strong emphasis on safety, attention to detail, and independent work is essential.

Qualifications

• High School Diploma or GED.
• Real ID or other federally accepted identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of computer hardware and repair.
• Ability to travel to supported data center locations.
• Strong professional communication skills.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability to multi-task and manage priorities with minimal supervision.
• Comfortable wearing PPE for extended periods.

Responsibilities

• Assist with installation, troubleshooting, and maintenance of servers, networking gear, and cabling.
• Accurately pull and manage inventory in accordance with documented processes.
• Support ticket management processes and timely resolutions with Data Center Leads.
• Perform hardware replacement tasks such as drives, RAM, motherboards, and other components.
• Move and rack equipment for special projects and perform related physical tasks.

Skills

Ticket management

Inventory management

Server repair techniques

Physical tasks

Professional communication

Self-motivated

Attention to detail

Independent work

Multi-tasking

Travel readiness

Education

High School Diploma or GED

Associate or Bachelor's degree (preferred)

Job description

As aData Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

How You Will Make an Impact

• Gain a solid understanding of theticket management processand contribute to timely resolution.
• Learn and applydiagnostic methodsto troubleshoot data center equipment effectively.
• Accuratelypull and manage inventoryin accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills inserver repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist withphysical tasks, such as moving and racking equipment for special projects.
  • We are Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

What You Will Need to Succeed

• High School Diploma or GED.
• AReal IDor other federally accepted identification for U.S. travel.
• Minimum1 year of general work experience.
• Basic knowledge of or hands-on experience withcomputer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strongprofessional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability tomulti-taskand manage priorities with minimal supervision.
• Comfortable wearingPersonal Protective Equipment (PPE)for extended periods.
• Ability to safely lift, push, pull, and move at least50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may includehot aislesand indoor areas reaching90+ degrees Fahrenheitduring certain times of the year.

Preferred Qualifications

• At least1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.