Data Center Technician IC1

Taleo; New Albany, Northern (OH, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Taleo is hiring an Entry Level Data Center Technician for an onsite role in New Albany, OH. The position involves supporting server, network, and cabling installations, with day shifts initially and potential shift changes as projects evolve.

Requirements include a high school diploma or GED, 1 year of general work experience, basic hardware knowledge, and ability to travel to data center locations. Candidates must be comfortable lifting up to 50 pounds and wearing PPE throughout shifts.

Qualifications

• High School Diploma or GED required.
• Real ID or other federally acceptable identification for U.S. travel.
• Minimum 1 year of general work experience.
• Basic knowledge of or hands-on experience with computer hardware and repair.
• Ability to travel to supported data center locations.

Responsibilities

• Support installation, troubleshooting and maintenance of servers, networking equipment and cabling.
• Manage ticketing processes and contribute to timely resolutions.
• Pull and manage inventory according to documented processes.
• Work cross-functionally to maintain accurate inventory systems.
• Develop server repair skills (e.g., replacing hard drives, RAM, motherboards).
• Assist with physical tasks such as moving and racking equipment for projects.

Skills

Hardware repair

Attention to detail

Multi-tasking

Communication skills

Self-motivated

Work independently

PPE compliance

Teamwork

Manual lifting

Education

High School Diploma or GED

Associate or bachelor’s degree (preferred)

Job description

Entry Level Data Center Technician

- 10 positions open

***Basic knowledge of or hands-on experience withcomputer hardware and repair needed.

Location: Onsite - New Albany, OH. (Only open to currently local applicants - relocation applicants will not be considered.)

Shifts/Hours: Will start with day shift Monday through Friday, 8am to 5pm, until a current project is completed. Hours will then change to 2nd or 3rd shift as shown below:

1) Wednesday through Saturday 1:30pm to 12:30am

2) Sunday through Wednesday 1:30pm to 12:30am

3) Wednesday through Saturday 10:30pm to 9:30am

As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.

What You Will Need

• High School Diploma or GED.
• AReal IDor other federally accepted identification for U.S. travel.
• Minimum1 year of general work experience.
• Basic knowledge of or hands-on experience withcomputer hardware and repair.
• Ability to travel to supported data center locations.
• Quick learner with the ability to adapt to new software and tools.
• Strongprofessional communication skills, both verbal and written.
• Self-motivated with excellent attention to detail and the ability to work independently.
• Ability tomulti-taskand manage priorities with minimal supervision.
• Comfortable wearingPersonal Protective Equipment (PPE)for extended periods.
• Ability to safely lift, push, pull, and move at least50 pounds.
• Capable of walking long distances throughout the day.
• Willingness to work in environments that may includehot aislesand indoor areas reaching90+ degrees Fahrenheitduring certain times of the year.

Preferred Qualifications

• At least1 year of computer hardware repair experience.
• Associate or bachelor’s degree in a related field, or currently pursuing one.

How You Will Make an Impact

• Gain a solid understanding of theticket management processand contribute to timely resolution.
• Learn and applydiagnostic methodsto troubleshoot data center equipment effectively.
• Accuratelypull and manage inventoryin accordance with established documented processes.
• Ability to work cross functionally to maintain accurate inventory systems.
• Develop skills inserver repair techniques, including replacing hard drives, RAM, motherboards, and other components.
• Assist withphysical tasks, such as moving and racking equipment for special projects. including Hardware/component replacement focused with the possibility of delving into software in the future
• Perform additional tasks as directed by management to support operational goals.

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