Data Center Technician: Hands-On Hardware & 24/7 Ops

Oracle; Ashburn (VA); On-site; USD 32,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Savings Plan with company match

Paid time off and holidays

Job summary

Oracle is seeking a Data Center Technician for our Ashburn, VA facility. This role supports logistics, provisioning, and breakfix tasks to keep critical cloud infrastructure running smoothly.

You will work with cross-functional teams and vendors, performing equipment handling, maintenance, and ticket management in a fast-paced data center environment. The position requires a high school diploma, completion of Catalyst training, physical stamina, and the ability to lift up to 50 lbs.

Qualifications

• Completed the Catalyst Data Center Training Program (12 weeks).
• High school diploma or equivalent required.
• Ability to resolve tickets independently.
• Enthusiasm for technology and a strong desire to start a career in data center operations.
• Willingness to learn new technical skills and follow established processes with precision.
• Ability to collaborate effectively in an inclusive team environment.
• Solid understanding of fundamental mathematical and computational concepts.
• Professional demeanor with strong communication skills.
• Role is physically demanding and hands-on.
• Able to lift up to 50 lbs, climb ladders, and work in tight spaces.
• Ability to work non-standard hours including weekends, nights, holidays, and shift work.
• Must have own vehicle for reliable transportation to Ashburn, VA data center.
• Visa sponsorship is not available for this role.

Responsibilities

• Shipping and receiving: inspect, accept/reject goods, verify shipments and track inbound/outbound activity.
• Inventory management: maintain asset location records and perform cycle counts.
• Safely move and stage equipment; support installation/removal of hardware.
• Coordinate with construction, engineering, and vendors to meet project deliverables.
• Ensure safety and security compliance in logistics operations.
• Document equipment movements and analyze logistics for process improvements.
• Provide escorts to supervise third-party vendors during maintenance.
• Diagnose and resolve hardware issues on servers, network devices, and storage systems.
• Replace faulty hardware components (CPU, RAM, drives, cards, power, cables).
• Install and decommission equipment during system upgrades or refreshes.
• Perform routine equipment/system maintenance.
• Monitor for issues and respond swiftly to minimize downtime.
• Collaborate with internal engineering teams and vendors to resolve complex issues.
• Manage and update service tickets.
• Follow standard operating and maintenance procedures.
• Maintain cleanliness and security of operational areas.

Skills

Resolve tickets independently

Strong communication

Team collaboration

Physical stamina

Education

High school diploma or equivalent

Completed 12-week Catalyst Data Center Training

Tools

ServiceNow

JIRA

Job description

Oracle is seeking a Data Center Technician for our Ashburn, VA facility. This role supports logistics, provisioning, and breakfix tasks to keep critical cloud infrastructure running smoothly.

You will work with cross-functional teams and vendors, performing equipment handling, maintenance, and ticket management in a fast-paced data center environment. The position requires a high school diploma, completion of Catalyst training, physical stamina, and the ability to lift up to 50 lbs.