Data Center Technician: Deployment & Troubleshooting Pro

Insight Global

Palmetto (GA)

On-site

USD 41,000 - 48,000

Full time

10 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA options

401k with employer matching

Paid time off

Job summary

Insight Global is seeking experienced Data Center Technicians to support deployment and operations in a leading cloud and AI infrastructure environment in Georgia. You will execute data center deployment, installation, break/fix, troubleshooting, and infrastructure support across campuses to ensure equipment is installed and deployed safely and on schedule.

The ideal candidate thrives in fast-paced environments with attention to detail, ownership, and accountability.

Qualifications

3+ years in data center, infrastructure, field services, or enterprise IT support.
Experience installing and troubleshooting server and network hardware.
Experience with ticketing systems and operational workflows.
Familiarity with hardware deployments and break/fix activities.
Able to read and follow technical documentation and procedures.

Responsibilities

Install, decommission, relocate, and replace server, storage, and network hardware.
Install components including servers, switches, PDUs, optics, memory, drives, GPUs.
Support hardware refresh, migrations, expansions, and lifecycle replacement.
Follow SOPs, MOPs, and client standards.
Respond to hardware incidents and break/fix tickets; troubleshoot issues.
Maintain ticket quality and documentation accuracy.
Install, route, label, troubleshoot, and remove structured cabling.
Support fiber and copper infrastructure deployments.
Ensure cabling standards and quality requirements are met.
Complete work safely, accurately, and within SLAs; document work performed.
Participate in shift turnover and inventory audits.