Data Center Technician - 24/7 On-Site Rack & Network Expert

WebHosting; Lenexa (KS); On-site; USD 48,000 - 76,000; Full time

Job summary

IONOS is seeking a Data Center Technician in Lenexa, KS to ensure server, storage, network, power and cooling systems operate optimally in a 24/7 data center environment. The role supports a rotating shift schedule, typically 7:00 AM–3:30 PM, with nights, weekends and on-call duties to maintain 99.999% uptime.

You will assemble and install racks, servers, storages and network equipment, diagnose components in lab and production, document cabling, manage asset tracking, and collaborate with

Responsibilities

• Preparation, assembly and installation of racks, servers, storages and network equipment
• Diagnostics of servers, storages and network equipment in lab and production environments
• Installation and documentation of cabling for network connectivity
• Provide assistance to Data Center Provisioning, Data Center Infrastructure, and Network Engineering as needed
• Maintain safety and security protocols, and clean work environments within the Data Center
• Asset tracking of inventory using internal tools for all hardware installed in the Data Center
• Identify assets within the RMA period and provide them to Provisioning for replacement
• Ensure that proper power and cooling to all IT equipment is provided by the installation of PDU’s and related measures
• Collaborate with domestic and international customers or support teams via internal ticketing systems
• Maintain SLA’s for ticket resolutions to deliver fast solutions to our customers
• Local and domestic travel to maintain equipment colocation(s) and potential international travel for support

Job description

IONOS is seeking a Data Center Technician in Lenexa, KS to ensure server, storage, network, power and cooling systems operate optimally in a 24/7 data center environment. The role supports a rotating shift schedule, typically 7:00 AM–3:30 PM, with nights, weekends and on-call duties to maintain 99.999% uptime.

You will assemble and install racks, servers, storages and network equipment, diagnose components in lab and production, document cabling, manage asset tracking, and collaborate with