Data Center Technician

Computacenter (UK) Ltd; Livermore (CA); On-site; USD 52,000 - 60,000; Full time

Job summary

Computacenter Data Center Technician role in Livermore involves guiding warehousing and integration center activities, building and configuring racks, wiring, labeling, and testing for customer projects.

The position requires physical stamina, rack fabrication experience, and strong documentation skills, with travel to customer sites for installations and service support.

Qualifications

• Legally eligible to work in the United States.
• High School Diploma or equivalent.
• A+ certification.
• Minimum of 1 year of experience with rack fabrication.
• BIOS and IDRAC experience.
• Able to meet physical requirements (standing, walking, lifting up to 50 lbs).
• Reading and understanding rack elevation and cable matrix documentation.
• Strong communication and multitasking skills.

Responsibilities

• Rack servers, network hardware, and accessories per rack elevation.
• Interpret cable matrix and lace cables port to port.
• Operate labeling machine and apply labels per standards.
• Track assets assigned to DCT through rack builds.
• Install components (memory, CPU, expansion cards) on servers and devices.
• Bench items for configuration and testing, record serial numbers.
• Prepare items for shipping and staging after rack completion.
• Capture device information (asset tags, serial numbers, MAC addresses).
• Recommend improvements to power and equipment load for customers.
• Install racks at customer sites and assist with repairs and service.

Skills

Rack fabrication experience

Cable management

Asset tracking

Hardware upgrades

Bench testing

Troubleshooting

Documentation reading

Physical stamina

Multitasking

Communication

Education

High School Diploma

A+ certification

Tools

BIOS

IDRAC

DURBL

Job description

218780-en_US

About the role

The Data Center Technician (DCT) plays a key role in Computacenter’s Integration Center, guiding the flow of physical technology products through the warehouse and the integration center, where products are crafted, racked, stacked, configured, and tested to meet specific customer needs. DCTs work with little or minimal direction, handling products and updating associated information systems, programming and configuration of automation programs as required by customers. Data Center Technicians will travel to customer sites for rack installations and work closely with the field teams for service and repairs.

Compensation:

$25 USD/hour

What you’ll be doing

• Racking: read Rack Elevation; rack and stack servers, network hardware, and accessories.
• Cable Matrix: read and interpret cable matrix to correctly lace cables port to port.
• Labeling: operate cable labeling machine and apply label onto cables per customer standards.
• Asset Tracking: keep track of all assets assigned to DCT until completion of rack build.
• Hardware Upgrade: install components to server and networking devices such as, memory, CPU, expansion cards, and modules.
• Benching: place specified items on a designated, numbered bench for configuration and testing; includes un-boxing, labeling, powering-up, and recording serial numbers.
• Un-benching: re-package (match product serial numbers) and retrieve the designated items from the designated bench in the Integration Center, record the change in location and status of the items in the inventory system, and place them in a designated staging area in the warehouse to prepare for shipping.
• Boxing: craft the designated items for a given project into larger boxes or pallets, stretch-wrapping them, and verifying that all of the designated items are included in the set.
• Asset Management and Data Collection: capture critical device information such as asset tag, serial numbers, mac addresses, and other information deemed significant for client and company use.
• Make recommendations to improve customer designs to power and equipment load when necessary.
• Installation: install rack at various customer sites
• Repairs and Service: provide support to the field team with service and repairs for installed racks at various customer sites.
• Understand and abide by all security and operational policies.
• Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Embrace and support Computacenter’s mission and core values.

What you have

• Legally eligible to work in the United States.
• High School Diploma or equivalent.
• A+ certification
• Minimum of 1 year of experience with rack fabrication.
• BIOS and Active Director experience.
• IDRAC and DURBL experience.
• Able to meet the physical requirements of the usual and customary methods of performing the job functions, including: a variety of standing, sitting, and walking throughout the day; significant stooping, kneeling, crouching, and/or
• crawling; repeated twisting at the torso while lifting and pulling inventory from shelves; regular lifting of up to 50 pounds; usage of pallet jacks; carrying, pushing, and/or pulling; frequent climbing, including ladders, and
• balancing; and significant fine finger dexterity.
• Able to read and understand rack elevation and cable matrix documentation.
• Able to plan and prioritize against challenging projects.
• Excellent verbal and written communication skills.
• Strong multi-tasking skills.
• Proven problem-solving and analytical skills.
• Able to work independently, as well as with peers.
• Able to adapt with rapid change.
• Strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).
• Server + and/or Networking + a plus.