Data Center Technician

Cologix; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Cologix in Dallas is seeking a skilled technician responsible for installing, maintaining, and troubleshooting networking services in our data center. Ideal candidates will have 2-3 years' experience in critical facilities and functional knowledge of Inside Plant disciplines, including fiber optic and electrical cabling.

A High School Diploma is required, along with strong communication skills and a willingness to work in a fast-paced environment with flexible scheduling. Join us to ensure our data center operations run smoothly and efficiently.

Qualifications

• 2-3 years’ experience in similar critical facilities.
• Functional knowledge of Inside Plant (ISP) disciplines.
• Strong technical and mechanical background in telecommunications.

Responsibilities

• Install, provision, test, and maintain networking services.
• Lead troubleshooting and repairs during equipment failures.
• Manage capacity of MMR, MDF, IDF, patch panels and cables.

Skills

Low voltage installation & troubleshooting experience

Fiber optic splicing experience

Analytical troubleshooting

Excellent written and verbal communication skills

Education

High School Diploma

Tools

VISIO

MS Office

Job description

What you do daily

• Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM)
• Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s
• Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands‑on experience with the installation of both copper and fiber media types.
• Expert working knowledge with cable testing systems to ensure operational integrity
• Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics)
• Working knowledge of fiber optic and copper test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies
• Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces)
• Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568
• Execute customers’ support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system
• Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events
• Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports
• Manage and track capacity of MMR, MDF, IDF, patch panels and cables
• Maintain detailed site documentation of customer cross‑connects and power circuits for provisioning
• Responsible for cleanliness of data center and common areas
• Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas
• Available for rotating 7/24 on-call support and flexible shift scheduling

What makes you a good fit (Qualifications)

• BICSITechnician Credential Preferred
• Minimum 2-3 years’ experience in similar critical facilities
• High School Diploma
• Low voltage installation & troubleshooting experience a plus
• Fiber optic splicing experience a plus
• Needs to have functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling and labeling conforming to Telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (Generators, HVAC systems, high‑voltage electrical systems, DC Power Plants, etc.) found in Telecommunications facilities.
• Knowledge of VISIO, MS Office
• Analytical troubleshooting
• Ability to follow specified policies and procedures
• Excellent written and verbal communication skills
• Comfortable working in a fast paced 24*7 environment with flexibility to work after-hours and weekends when needed
• Autonomous with team spirit

Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.