Data Center Technician- 3rd shift (Wednesday- Saturday)

Cologix; Ashburn (VA); On-site; USD 41,328 - 50,971; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k Retirement Plan with employer match

Tuition Reimbursement

Job summary

Cologix, located in Ashburn, Virginia, is seeking a Datacenter Technician responsible for daily operations and maintenance of the Datacenter. The role involves installation and troubleshooting of telecommunication equipment while ensuring operational integrity.

The ideal candidate has 2-3 years of experience in critical facilities, a High School Diploma, and proficiency in copper and fiber media types. This position also offers various benefits and competitive hourly compensation.

Qualifications

• Minimum 2-3 years’ experience in similar critical facilities.
• Low voltage installation & troubleshooting experience is a plus.
• Knowledge of VISIO and MS Office.
• Ability to follow specified policies and procedures.

Responsibilities

• Responsible for daily operations and maintenance of the Datacenter.
• Installs, provisions, tests, and maintains network services.
• Manage and track capacity of cross-connects and cables.
• Execute customer support requests and lead troubleshooting processes.

Skills

Expert working knowledge of copper and fiber optic media types

Cable installation and testing

Troubleshooting skills

Knowledge of Cisco hardware

Data Center Network Hardware

Education

High School Diploma

BICSI Technician Credential Preferred

Tools

Fiber optic splicing tools

Network testing equipment

Job description

About Our Company

Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service. Backed by one of the largest North American infrastructure funds, Cologix's experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

Shift Schedule

Wednesday-Saturday 10pm-8am

Training will be on the 1st shift for a couple of weeks

About the Position

The Datacenter Technician is responsible for the daily operations and maintenance of the Datacenter. Performs or delegates all tasks associated with the installation, acceptance and maintenance of a variety of Telecommunication equipment. Responsibilities range from installation of cabinets, equipment, and cross-connects, performing remote hands requests, and managing vendor maintenance of all critical infrastructure equipment. Project installation, testing and troubleshooting of Telecommunication infrastructure components including but not limited to Ladder rack, Fiber Guide, MDF, IDF, switches, routers and related cabling.

What you do daily

• Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM)
• Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s
• Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands‑on experience with the installation of both copper and fiber media types.
• Expert working knowledge with cable testing systems to ensure operational integrity
• Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics)
• Working knowledge of fiber optic and copper test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies
• Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces)
• Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568
• Execute customers’ support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system
• Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events
• Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports
• Manage and track capacity of MMR, MDF, IDF, patch panels and cables
• Maintain detailed site documentation of customer cross‑connects and power circuits for provisioning
• Responsible for cleanliness of data center and common areas
• Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas
• Available for rotating 7/24 on‑call support and flexible shift scheduling

Qualifications

• BICSITechnician Credential Preferred
• Minimum 2-3 years’ experience in similar critical facilities
• High School Diploma
• Low voltage installation & troubleshooting experience a plus
• Fiber optic splicing experience a plus
• Needs to have functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling and labeling conforming to Telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (Generators, HVAC systems, high‑voltage electrical systems, DC Power Plants, etc.) found in Telecommunications facilities.
• Knowledge of VISIO, MS Office
• Analytical troubleshooting
• Ability to follow specified policies and procedures
• Excellent written and verbal communication skills
• Comfortable working in a fast paced 24*7 environment with flexibility to work after‑hours and weekends when needed
• Autonomous with team spirit

Compensation

$30 - $37 an hour

Benefits

• Medical, dental, and vision insurance
• Company paid Life Insurance
• Voluntary supplemental life insurance
• Flexible spending account
• Health savings account
• Non-accrued PTO
• Short- and Long-Term Disability
• Company paid holidays
• 401k Retirement Plan with employer match
• Mental Wellness Benefits
• Tuition Reimbursement
• Paid Parental Leave
• Employee Discount Marketplace
• Employee Recognition Platform

Individual compensation will be commensurate with the candidate's experience. This position will also be eligible for a shift differential.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Cologix is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.