Data Center Technician

Insight Global; Canton (MS); On-site; USD 40,000 - 60,000; Full time

Job summary

Insight Global is seeking a Data Center Technician in Canton, MS to serve as a primary resolver for the support team. You will troubleshoot complex hardware infrastructure, document technologies, and mentor junior staff.

You may perform remote admin tasks and automate routine work, while taking on small projects with guidance from your manager. The role emphasizes autonomous problem solving, knowledge sharing, and strong attention to detail in a diverse, inclusive environment.

Qualifications

• MUST HAVES: 1+ years of experience with IT – network support, troubleshooting, cabling
• Easily coachable, great personality !!!
• Linux experience

Skills

Linux experience

Network support

Troubleshooting

Cabling

Tools

A+

CCNA

OSHA

COMPTIA

Cisco

Job description

Job Description

As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.

Skills and Requirements

• MUST HAVES: 1+ years of experience with IT – network support, troubleshooting, cabling
• Easily coachable, great personality !!!
• PLUSSES: Certifications – need one or more of these: A+, CCNA, OSHA, COMPTIA, Cisco
• Linux experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].