Data Center Systems Engineer: GPU & HW Debugging

TPI Global Solutions; Santa Clara (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

TPI Global Solutions is seeking an on-site, 1st shift Systems Design Engineer for the Data Center Platform Engineering Group in Santa Clara, CA. You will work through tickets, debug hardware and software issues, and monitor the lab and data center for outages, with emphasis on GPUs and related firmware.

You will install and replace hardware, diagnose FW/OS issues, and collaborate with OEMs, ODMs, and vendors to ensure steady operation and continuous improvement in a lab/data-center setting.

Qualifications

• Proven ability to debug software and hardware problems and to root-cause issues.
• Experience using ticketing systems (JIRA) and clearly communicating status in tickets.
• Knowledge of data center hardware and GPU platforms, including troubleshooting GPU/firmware issues.
• Strong Linux skills, scripting and debugging methodologies (BIOS, GPU).
• Ability to install and replace hardware in lab or data-center environments.

Responsibilities

• Work issues through a JIRA ticket to prioritize and resolve problems.
• Debug platforms and systems, ensuring priority items receive attention.
• Communicate clearly in tickets about current state and next steps.
• Monitor lab/data-center for outages, power, cooling, and network issues.
• Collaborate with partners, ODMs, OEMs, and vendors; drive continuous improvement.
• Apply runbooks, logs review, and scripted checks to diagnose issues quickly.

Skills

Troubleshooting

Communication skills

Root cause analysis

Teamwork

Tools

JIRA

Scripting

BIOS debugging

GPU debugging

Linux

Oscilloscope

Hardware lab equipment

Job description

TPI Global Solutions is seeking an on-site, 1st shift Systems Design Engineer for the Data Center Platform Engineering Group in Santa Clara, CA. You will work through tickets, debug hardware and software issues, and monitor the lab and data center for outages, with emphasis on GPUs and related firmware.

You will install and replace hardware, diagnose FW/OS issues, and collaborate with OEMs, ODMs, and vendors to ensure steady operation and continuous improvement in a lab/data-center setting.