Data Center Site Services Manager — Lead Uptime & Tech Ops

Apple Inc.; Maiden (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Apple Inc. in Maiden, North Carolina, is seeking a Site Services Manager for Data Center Operations to lead a team of data center technicians and ensure uninterrupted service delivery across compute, storage, and networking assets.

You will partner with planning, facilities, and engineering teams to forecast capacity, optimize power and cooling, and drive improvements in uptime, efficiency, and incident response. A bachelor's degree and prior leadership in data center environments are preferred.

Qualifications

• Experience managing or leading employees in a data center environment.
• Experience in installation, delivery, or operations management.
• Experience working with servers, storage, or network hardware.

Responsibilities

• Partner with planning teams on installation forecasts and IT cabinet builds.
• Manage and report on space and power consumption.
• Interact directly with the Data Center Facility Manager to ensure environment uptime.
• Work cross-functionally with internal business groups to provide best-in-class service and coordinate with Operations Center and Engineering on process improvements.
• Keep Apple services online while continuing to install capacity and lead a team of data center technicians.

Skills

Data Center Management

Team leadership

Capacity planning

Education

Bachelor's degree or equivalent experience

Tools

Servers

Storage hardware

Network hardware

Job description

Apple Inc. in Maiden, North Carolina, is seeking a Site Services Manager for Data Center Operations to lead a team of data center technicians and ensure uninterrupted service delivery across compute, storage, and networking assets.

You will partner with planning, facilities, and engineering teams to forecast capacity, optimize power and cooling, and drive improvements in uptime, efficiency, and incident response. A bachelor's degree and prior leadership in data center environments are preferred.