Data Center Security Operations Lead

QTS Data Centers; Fayetteville (AR); On-site; USD 90,000 - 130,000; Full time

Job summary

QTS Data Centers is seeking a Security Operations Manager II to oversee physical security services across data center campuses, including contract guard operations, alarm investigations, and incident reporting, while delivering excellent customer service to clients and visitors.

The ideal candidate has extensive experience in operational security, vendor management, and project oversight, with a proven ability to improve processes and safeguard assets.

Qualifications

• 7+ years in operational physical security.
• 5+ years in security patrolling and reporting.
• 3+ years with security vendors and customers.
• 2+ years project management experience.
• Bachelor’s degree or equivalent 5+ years security experience.

Responsibilities

• Oversee frontline security staff and operations for a safe facility.
• Manage security operations for single or multi-building campuses.
• Develop and implement security procedures to protect people and assets.
• Coordinate with vendors for system repairs and improvements.
• Ensure security systems (Access Control, CCTV, alarms) are functional.
• Prepare reports for audits and leadership briefings.

Skills

Operations management

Physical security

Vendor management

Project management

Customer service

Education

Bachelor’s degree or 5+ years security experience

Tools

Access Control Systems

Video Surveillance software

Service Now

Job description

QTS Data Centers is seeking a Security Operations Manager II to oversee physical security services across data center campuses, including contract guard operations, alarm investigations, and incident reporting, while delivering excellent customer service to clients and visitors.

The ideal candidate has extensive experience in operational security, vendor management, and project oversight, with a proven ability to improve processes and safeguard assets.