Data Center Production Operations Engineer

Meta; Temple (TX); On-site; USD 71,000 - 103,000; Full time

Job summary

Meta is seeking an IT professional to join the Production Operations team in our Data Centers. This role focuses on server hardware and Linux OS in a fast-paced, technical environment, including break-fix, documentation, and tooling improvements.

The candidate will participate in on-call rotations, contribute to a global data center knowledge base, and collaborate on projects such as retrofits and new process details. Location is Temple, TX, on-site.

Qualifications

• Must obtain work authorization in the country of employment.
• Bachelor's or Master's degree in a technical field or equivalent.
• Knowledge of Linux and server hardware support.
• Experience in Networking, Programming/Scripting, Hardware, or OS repair.
• Strong communication skills required.

Responsibilities

• Work within Meta's ticketing system.
• First point of contact for break fix technicians.
• Assist with projects and repairs across the data center.
• Understand and debug hardware and Linux OS issues.
• Identify and document knowledge base items.
• Contribute to process improvements and best practices in data center operations.
• Participate in on-call rotation (monthly, week on call, after hours).

Skills

Linux

Server hardware

On-call support

Documentation

Networking

Python scripting

Communication

Education

Bachelor's or Master's in technical field

Tools

Ticketing system

Python

Shell scripting

Job description

Summary:

Meta is seeking a forward thinking engineer to join the Production Operations team within our Data Centers. These Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success.We seek an IT professional with technical skills in server hardware and Linux - ideally in a Data Center environment. The candidate should have knowledge or experience in a few of the following core areas: Hardware repair, OS management, Tooling and Automation, Networking, or Technical Project Management.

Required Skills:

1. Work within Meta's ticketing system
2. First point of contact for break fix technicians
3. Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
4. Understand and debug hardware and Linux OS related issues
5. Identify and help create documentation for the global data center knowledge base
6. Assist with process improvements and best practices in data center operations
7. Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)

Minimum Qualifications:

1. Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment
2. Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certification
3. Knowledge of Linux and server hardware support
4. Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair
5. Solid communication skills are a requirement for this role

Preferred Qualifications:

1. Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCP
2. Experience modifying and developing in Python, SQL, and/or shell scripting

Public Compensation:

$70,990/year to $103,002/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Aff

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].