Data Center Production Operations Engineer

Meta; Oregon (WI); On-site; USD 71,000 - 103,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking a Data Center Production Operations Engineer to join the Data Centers Production Operations team. You will be the first point of contact for break-fix technicians, work within our ticketing system, and support hardware and Linux OS issues across our rapidly scaling infrastructure.

The role emphasizes automation, documentation, and collaboration on process improvements, with on-call rotation once a month.

Qualifications

• Bachelor's or Master's degree in a technical field or equivalent experience/certification.
• Strong knowledge of Linux and server hardware support.
• Experience in Networking, Programming/Scripting, Hardware, or OS repair is valued.

Responsibilities

• Work within Meta's ticketing system and be the first point of contact for break-fix technicians.
• Assist with projects and repairs across data centers; understand and debug hardware and Linux OS issues.
• Create and improve documentation for the data center knowledge base; participate in on-call rotations.

Skills

Linux knowledge

Server hardware support

Networking basics

OS repair

Documentation & communication

On-call experience

Education

Bachelor's or Master's degree in a technical field

Tools

Python

SQL

Shell scripting

Automation tooling

Job description

Meta is seeking a forward thinking engineer to join the Production Operations team within our Data Centers. These Data Centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast paced, technical environment where adaptability and flexibility will be key to their success.We seek an IT professional with technical skills in server hardware and Linux - ideally in a Data Center environment. The candidate should have knowledge or experience in a few of the following core areas: Hardware repair, OS management, Tooling and Automation, Networking, or Technical Project Management.Data Center Production Operations Engineer Responsibilities:Work within Meta's ticketing systemFirst point of contact for break fix techniciansResponsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data centerUnderstand and debug hardware and Linux OS related issuesIdentify and help create documentation for the global data center knowledge baseAssist with process improvements and best practices in data center operationsParticipate in on-call rotation (once a month on call for a week, after hours, first point of contact)Minimum Qualifications:Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employmentCurrently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certificationKnowledge of Linux and server hardware supportWorking knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repairSolid communication skills are a requirement for this rolePreferred Qualifications:Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCPExperience modifying and developing in Python, SQL, and/or shell scriptingAbout Meta:Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].$70,990/year to $103,002/year + bonus + equity + benefitsIndividual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.