DATA CENTER OPERATOR

Atos-North America; Blythewood (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Atos North America is seeking a hardware-focused team member to manage vendor relationships and drive data center hardware installations. The role includes planning installations, coordinating with vendors, and providing technical assistance during internal and customer calls.

The candidate will maintain CMDB integrity, analyze trends for improvement, and support clients and auditors while ensuring compliance with security and governance standards.

Qualifications

• High School Diploma or equivalent.
• Preferred: Associate degree in IT and 2 years of experience.
• Desirable certifications: CCNA and/or A+.

Responsibilities

• Vendor management.
• Development and adherence to best practices in the data center (DC).
• Technical assistance during internal and customer calls.
• Developing hardware installation plans in the DC.
• Escalating incidents to upper management.
• Involvement in new business opportunities.
• Investigation and implementation of new hardware technologies.
• Managing hardware inventory and coordinating with vendors.
• Analyzing trends for continuous improvement.
• Maintaining and auditing the CMDB.
• Supporting hardware installation and troubleshooting.

Skills

Ability to work under pressure

Team player

Lift up to 40 lbs

Education

High School Diploma or equivalent

Associate degree in IT

Job description

Atosis the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand. A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Groupis a global leader in digital transformation with c. 56,000 employees and annual revenue of c. 7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Duties

• Vendor management.
• Development and adherence to best practices in the data center (DC).
• Technical assistance during internal and customer calls.
• Developing hardware installation plans in the DC.
• Escalating incidents to upper management.
• Involvement in new business opportunities.
• Investigation and implementation of new hardware technologies.
• Managing hardware inventory and coordinating with vendors.
• Analyzing trends for continuous improvement.
• Maintaining and auditing the CMDB.
• Supporting hardware installation and troubleshooting.

Requirements

• High School Diploma or equivalent.
• Preferred: Associate degree in IT and 2 years of experience.
• Desirable certifications: CCNA and/or A+.

Skills

• Ability to work under pressure and as part of a team.
• Able to lift up to 40 lbs.

Hardware Team Objectives

• 24/7/365 support.
• Planning and executing hardware installations and changes in the data center.
• Managing inventory and conducting audits.
• Resolving technical issues and supporting clients and auditors.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

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